Every Labor Day weekend, group of relatives, all go to Catskills for laughs and fun times...this year we all stayed at the Red Ranch Motel...OMG!!!! never again....owners were very unfriendly and not really pleasant for people who run a business. Would never recommend if you want to have a good time, felt like we were being watched every minute of the day. We all went to the pool.....only 6 lounge chairs!!! Too many rules to follow. Owner asked us (adults, not even kids) to play the game in progress in front of our own rooms....we were a few steps in front of an unoccupied room. We, adults, had enough common sense not to play in front of rooms where other guest were staying. You weren't allowed to make loud noise after 10pm. Get this, no drinking cups allowed around pool. The rooms were nice and clean, and price was good but again would not recommend if you want to have a fun little vacation.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
7 September 2011
Hi-
I am sorry that you didn't enjoy your stay. Let me explain a few things. Firstly, our county was in a state of emergency due to Hurricane Irene, and many roads were closed, bridges collapsed, and the National Guard was stationed 10 mile away, so it wasn't the most pleaseant of times, but we did remain open. Pool chairs- while there are 6 lounge chairs, there are about 10 more regular chairs there. Your group rented 4 rooms, but took over the sidewalk in front of 6 rooms. Lawn games and a group of 6 seated people inches in front or 2 other rooms that were not currently occupied, but certainly were going to be occupied at any moment since it was a holiday weekend. I will not rent someone a room with 6-8 people setting up shop right in front of a room, it isn't proper. I wouldn't rent you a room with a group of people right in front of your door, and in the driveway where the parking is. As for not being able to make loud noises after 10PM at night, as posted on the buildings, isn't that just common sense and being respectful to other guests? By the way, your group wasn't noisy, so why should this offend you? As for the "no drinking cups at the pool" as you stated, this is 100% incorrect, as the sign says "NO GLASS CONTAINERS", which is a Dept. of Health ordinace. Lastly, if we are so unaccommodating, why did we let one of your rooms stay 1.5 hours after checkout without saying a word or asking for a late check out fee?
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC