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Sutherland House Bed and Breakfast Inn – reviews, photos

3179 State Route 21 South, Canandaigua, NY 14424
Hotel amenities
Sutherland House Bed and Breakfast Inn
Sutherland House Bed and Breakfast Inn
Sutherland House Bed and Breakfast Inn
Sutherland House Bed and Breakfast Inn
Sutherland House Bed and Breakfast Inn
Ranked #14 of 17 Canandaigua B&B and Inns
4.0 of 5 stars 8 Reviews
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8 reviews from our community

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NW New Jersey
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Victorian Odyssey”
5 of 5 stars Reviewed 27 June 2009

We stayed at the Sutherland House B&B in Canandaigua, NY on Wednesday evening, June 17, 2009. We had decided to take an impromptu trip to the Finger Lakes area and called the day before our arrival to make a reservation. Gary, the owner, informed me he would have to check with his staff to see if they were available. He was very accommodating (especially given our last minute request) when he called back shortly to let me know that they could oblige us, and advised me that Kathy, his assistant, would be there to check us in. Upon our arrival, we were greeted warmly by Kathy and assigned our room. She inquired as to our dietary needs and confirmed the time we wanted breakfast. We were the only guests that evening and were given a complimentary room upgrade. The room was clean, neat, and comfortable and had a TV, A/C, Ceiling Fan, VCR & CD player. A huge bookcase in the hallway was stacked with games and movies, which came in handy since it was raining. Fresh fruit and muffins were provided upon our arrival, along with complimentary beverages that were located in 2 separate guest refrigerators at each end of the hallway. Hot beverages were available at all times in the front parlor and the upstairs hallway. The common areas were decorated beautifully in Victorian décor to match the architecture of the home. There were plenty of items of interest in the parlor (a scrap book of the house before and during renovation, a Victorian etiquette book, a replica of a Sears 1902 catalog to name a few). Breakfast was served in the lovely formal dining room (a wonderful touch of the era were the antique style knife rests on the table), and started out with broiled grapefruit, followed by a hearty breakfast thanks to Kathy’s culinary skills (Kathy happens to be the owner of the café at Sonnenberg Gardens where she serves delicious crepes and soups). There was also a guest book in the room which provided an interesting background on the previous owners and their commitment to create this spectacular B&B. My only regret is that we did not have the opportunity to meet Gary himself, but I suspect that he must have had previous plans to be away prior to our last minute decision to make a reservation. I would definitely stay at this B&B again when I am in the Canandaigua area.

  • Stayed June 2009, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brigantinenj
1 review
2 helpful votes 2 helpful votes
“Serendipity isn't a verb - it's a place!”
5 of 5 stars Reviewed 25 September 2008
2
people found this review helpful

We live not far from Cape May, N.J. (some of the upstairs pictures on the wall of the Sutherland House are of Cape May) so we've seen some B&Bs in our time. My wife and I went to that area of New York for a special birthday party, and she wanted something that would be romantic, rather than the hotel scene. She came across the Sutherland House during her internet search and booked our weekend stay. The word serendipity immediately came to mind when we got there! This is a rare treat that I would recommend to anyone. The hosts Gary and Bonnie, as well as their manager, Holly, are the kind of people that you would like to have as neighbors. When you go through the building, it is immaculate and full of the kinds of things that one would expect in a great B&B. Take the time to look at the book that they have on the restoration of the house. Our stay was the best that we've had outside of our own home. We may have enjoyed the quiet a little extra because we were the only folks in the house on that particular weekend - but there was absolute peace and quiet - no noise from traffic, animals, NOTHING! And, Holly served a breakfast each morning that was better than we've ever had anywhere else. This wonderful lady puts emotion into the food (see attached photos)! We couldn't imagine a better breakfast anywhere else, even in a five star facility. We would go back there just for the breakfast! Add to that, Holly provided some very exceptional treats that you can nosh on as well as hot and cold beverages anytime during your stay. If you really need to keep attached to electronic devices like a TV, the place is well equipped throughout. We wouldn't turn any of them on just to reserve the ambiance. We LOVED the experience (and no, we're not related or compensated for our endorsement), Wish I had pictures of the other breakfasts to offer because they were all exceptional! Go there - and enjoy!

  • Liked — Clean and exceptional food offerings
  • Disliked — had to leave
  • Stayed May 2008, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Eden
Senior Contributor
21 reviews 21 reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
“A Lovely Historic B&B”
5 of 5 stars Reviewed 17 August 2007

My husband and I enjoyed an anniversary getaway at the Sutherland House on August 3-5, 2007. Our room was Lillian's Lounge and it couldn't have been nicer! The owners, Gary and Bonnie, are wonderful people and place great value on the comfort of their guests. In addition to the cold refreshments in the refrigerator outside the rooms, there were candies and snacks inside the room. Additionally, throughout the Inn, there were tables stocked with brownies and cookies, tea, etc. So welcoming! Each room is air-conditioned and equipped with a cd player and some very relaxing classical cds. Rooms also have dvds-vcrs and you can borrow movies from a nice collection at the registration desk. The public rooms are also quite comfortable, especially the dining room where a full breakfast is served each morning. Don't skip it! It is TREMENDOUS and well worth getting up for a delicious meal and conversation with other guests. The property itself is on a country road so it's quiet and peaceful. My very favorite thing about the Inn is the huge old copper beechnut tree that stands outside the main entrance. The owners have placed a brick patio with tables and chairs directly beneath the tree. We spent several hours there in the evenings enjoying a bottle of wine, the tree, the fresh country air, and distant fireworks. I would recommend this Inn to all adults who appreciate beautiful historic homes.

  • Liked — Attention to detail; comfortable rooms; geniality of owners; historic building
  • Disliked — No pool
  • Stayed August 2007, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harrisburg, PA
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Great place to stay”
5 of 5 stars Reviewed 12 October 2006
2
people found this review helpful

We stayed at the Sutherland House for a long weekend and can't wait to go back. The rooms are comfortable and even the smallest details are seen to. Breakfast was good and socializing with other guests gave us plenty of ideas for things to do. I'd recommend this place to anyone.

  • Liked — friendly staff, location
  • Disliked — sign out front is too far back from the road too see
  • Stayed October 2006, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Senior Contributor
24 reviews 24 reviews
Reviews in 19 cities Reviews in 19 cities
78 helpful votes 78 helpful votes
“Very nice B&B”
4 of 5 stars Reviewed 31 July 2006
1
person found this review helpful

My wife and I stayed in the Dutch Treat Suite for three nights in July. The innkeeper, Gary, is very warm and gracious and does a nice job to make you feel welcome. Gary is very helpful with directions, help with restaurant reservations and such. The inn is very clean, and serves a seated full breakfast each morning at 9am (menu of the day selected by Gary). We enjoyed staying here and would stay again if we come to the area.

  • Stayed July 2006, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Additional Information about Sutherland House Bed and Breakfast Inn

3179 State Route 21 South, Canandaigua, NY 14424
Price range (per night):* INR4,753 - 9,506

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