The park was supposed to open at 11 am. As we waited in line for the ticket office and entrance gate to open, several signs were visible that said something to the effect of "Back to school season, we are short staffed, thanks for understanding". Another sign which I imagine was left over from Saturday said "Due to staffing issues the speed slides are closed today". Obviously they were short staffed because as we waited and the line grew, time passed. The ticket office opened at 11:11 and the gate at 11:13. All the while two women did landscaping just inside the main gate. Once inside, we had time to rent a locker and change our clothes before the interior gate was opened. There are 2 Speed Slides, 3 Tube Slides, a family tube ride, a wave pool and a lazy river, so the park is small. There is also a splash zone for the smaller kids. The lazy river had a sign that it would open at 12:30, but when we were on the tube slides, I heard an employee come over and tell another that the river would not be open, there wasn't enough staff. We walked back over, and sure enough, it was closed. While I understand that safety is of the utmost importance, when you have a seasonal attraction like a water park you also have a responsibility to staff the park. I am sure that there are a lot of interns or summer helpers, but again, this is a seasonal business (summer season) and since we visited on a SUNDAY, I find it hard to accept the "back to school" excuse for being short staffed. When you only have five attractions that are open to everyone, and one of them is closed, that makes 20% of the park unavailable. Perhaps if they had offered us a 20% refund, or at least a voucher for a free snack or drink it would have made it looked like they cared a bit more.
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