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Fingerlakes Inn – reviews, photos

4343 State Routes 5 & 20, Canandaigua, NY 14424
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Ranked #7 of 9 hotels in Canandaigua
2.0 of 5 stars 27 Reviews
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27 reviews from our community

    Trip type
Traveller rating
    0
    0
    4
    8
    15
Date Rating
Hagerstown, Indiana
1 review
1 helpful vote 1 helpful vote
“I should have slept in my car”
1 of 5 stars Reviewed 29 July 2010
1
person found this review helpful

I foolishly did not have a reservation for the last night of my business trip, as I was unsure of my itinerary. I had difficulty finding a hotel, and someone at The Hampton Inn said that there were rooms available at the Fingerlakes Inn. She called ahead and reserved a room for me and two additional travelers who were in the same unfortunate boat.
We would have been more comfortable and would have saved $98.00 by sleeping in our car. The room was dirty and moldy and the linens smelled terrible. The desk clerk told me that it was student housing during the school year. Who would leave their college student in that place?
I felt taken advantage of. The desk clerk would not refund my money.

  • Stayed July 2010, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask dsumccorm about Fingerlakes Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lehi, Utah
1 review
1 helpful vote 1 helpful vote
“The Dirtiest Hotel Around”
1 of 5 stars Reviewed 11 July 2010
1
person found this review helpful

We booked our stay months in advance as we planned a trip to visit our daughter and family in the midwest. The information and pictures online looked nice and they even sent us a brochure and confirmation of stay in the mail and it seemed great----UNTIL we actually drove up and saw it. It looked old, creepy and run down right from the beginning. If it hadn't been so late in the day, we definitely would have driven on. Our room ended up looking like one of the "projects" in an inner city. We told the office that we wanted another room closer to the office so they gave us the room right next door to the office. It was really in horrible shape: smelled heavily of smoke, broken down bed, old crummy furniture, filthy bathroom floor (I kept looking around for bugs), old fashioned shower and TV, and a door that led to the room next door that did not lock.. I did not sleep at all and counted down the hours until we could leave in the morning. The brochure sent to us and the pictures online of the buildings, activity center, and swimming pool were very deceiving. Apparently, 20 years ago this place was probably very nice---but it isn't now. SERIOUSLY!!!!! DON'T STAY THERE! YOU WILL BE DEVESTATINGLY DISAPPOINTED!!

  • Stayed July 2010, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask jeffhutch55 about Fingerlakes Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Pittsburgh, Pennsylvania
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
“Rookie Mistake”
1 of 5 stars Reviewed 23 June 2010
1
person found this review helpful

Although we're experienced travelers, we made the rookie mistake of booking here before reading the reviews. Dead bugs littered the room's (indoor) entryway. No hairdryer or clock, but plenty of electrical outlets and a fairly quiet air-conditioner. This non-smoking room's blankets had cigarette holes. The kicker: housekeeping didn't empty our trash on two consecutive days! The first time we took the trash bag to the front desk, and the following day we tossed it in a nearby dumpster. This place is way overpriced- if you want a clean budget motel try one of the non-chain locally owned establishments. I guess that's where the smart folks were, because this motel had very few guests.

  • Stayed June 2010, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask GianaPittsburgh about Fingerlakes Inn
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Syracuse, New York
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Motel was clean but could have provided more towels.”
3 of 5 stars Reviewed 13 June 2010
1
person found this review helpful

I was a little leary about staying there after reading the previous reviews. Girl at desk tried togive us a queen size room after I had reserved a king. She quickly remedied that.
Bed was too soft and there were not enough towels in the bathroom for two people to take a shower. Otherwise room was clean and good for a one night stay.

  • Stayed June 2010, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask mario51656 about Fingerlakes Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ithaca, new york
Senior Contributor
27 reviews 27 reviews
Reviews in 23 cities Reviews in 23 cities
12 helpful votes 12 helpful votes
“Plain - needs updates”
2 of 5 stars Reviewed 26 May 2010
1
person found this review helpful

Was in main building by office - we had 3 rooms - all clean with decent linens - quiet and comfortable. Much better than last visit in bldg 3 where noise comes right thru walls,carpet dirty etc . Disappointed that advertised pool table was unavailable as we were looking forward to some friendly fun. Breakfast was tiny donuts - good if you are on a diet. Plus was that girl at desk and housekeeper were both extremely courteous and helpful. Would recommend if only in main bldg.

  • Stayed May 2010, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask dadscat about Fingerlakes Inn
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Fingerlakes Inn Also Known As

  • Fingerlakes Hotel Canandaigua
  • Fingerlakes Motel Canandaigua
Address: 4343 State Routes 5 & 20, Canandaigua, NY 14424

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