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Fingerlakes Inn – reviews, photos

4343 State Routes 5 & 20, Canandaigua, NY 14424
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Ranked #7 of 9 hotels in Canandaigua
2.0 of 5 stars 27 Reviews
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27 reviews from our community

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Oakville, Canada
Senior Contributor
34 reviews 34 reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
“Good for Bugs lovers”
1 of 5 stars Reviewed 11 October 2011
1
person found this review helpful

First of all, I booked a queen room online, for the 2 of us, when I arrived, I was given a 2 double bedroom, even though I called to confirm my booking! Do not depend on their website's booking info.

This also means that instead of staying in the nice 1-story building beside the office, we were away in 3-story building that looked like an old school classes that were converted into rooms.

Room was clean but bugs and spiders were crawling everywhere, even on the bed & the walls.

Inn was close to the shopping area (including Walmart), but not to major tourist attractions except for the lake park.

Nice things that were not mentioned in anywhere about this Inn, is that they offer wireless and cable internet, but you may have to bring your own wall-to-laptop internet cable with you, also there was a very simple breakfast included, I mean really simple breakfast, 2-types of cereal, milk, coffee, tea, apples & small donuts; I did not see any chairs or table where you can eat your breakfast though.

In-room Fridge & microwave were included too, but no hair dryer or iron, etc..

For unknown reason, my new GPS couldn't find the address for this Inn, so make sure you print a map before you go there.

  • Stayed October 2011, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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glen cove
1 review
“uuuggghhhh!!!!! run away”
1 of 5 stars Reviewed 23 September 2011

This place is the pits!!. The blankets smelled of smoke (in a non smoking room), the A/C hardly worked although it did make alot of noise, the place was littered with dead bugs, old furniture, light bulbs blown out, needs a good painting, smells moldy and musty, water pressure was poor, pillows were either matted down or lumpy. Complaining to the front desk resulted in little or no action.Don't even consider this place!!!! Run while you can

Room Tip: go else where
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  • Stayed August 2011, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Senior Contributor
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Reviews in 28 cities Reviews in 28 cities
28 helpful votes 28 helpful votes
“Not terrible.”
2 of 5 stars Reviewed 23 August 2011
1
person found this review helpful

The building we were in was undergoing some kind of construction to the exterior (which really needed it). We made our way up the stairs (treads were very narrow) to our room. I was a bit concerned about the strength of the door, but it did have a deadbolt. The room was a good size and had a fridge. The bathroom was pretty small (toilet and shower stall). Don't try to shower with another person. Trust me on this one. :) I did find carpenter ants in the bathroom, but only a couple, not an infestation. The room was a bit musty smelling. The A/C was kind of working (cool air was coming out but the room never really go cool enough), but it was really loud and the cover on the controls rattled so much we were stuffing washcloths around it. We didn't use the internet. The tv was good for background noise, but the picture was green. As far as noise, even though the motel was full, we never heard anyone. One night there was a person charging a fee for concert goers to park in our parking lot. Luckily, we were gone until after the concert was over but I'm not sure how much of our parking lot they occupied.

The location was good. It was a very short drive to the pier, Wegmans, Starbucks, and downtown.

  • Stayed August 2011, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
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Loudonville, New York
2 reviews
Reviews in 3 cities Reviews in 3 cities
“Hated it!”
2 of 5 stars Reviewed 28 July 2011

Shower head trickled water. Fan in Bathroom only worked for about 10 Secs. Wireless only connected at 1mbs and I was in the middle of the property. Hard wired internet kept dropping after a couple of seconds to come back on immediately. Called for a Plunger and it took over 1 1/2 hours to get it to the room. The staff said they only had 1 in the building. My smoking room didnt smell that bad, but my freinds non-smoking room smelled of smoke worse than mine. Activity center closed at 8 pm and the pool at Dusk. Used to be student housing.

Room Tip: Go to a better place.
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  • Stayed July 2011, travelled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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twp of washington
2 reviews
“Don't listen to the bad rap”
3 of 5 stars Reviewed 23 July 2011

I was really worried about staying here to meet up with family and see Steely Dan Concert at CMAC. A pleasant surprise for me! It is not new, or luxurious but it is comfortable and clean. The grounds are nice. The pool is outstanding with a really nice patio area to soak up sun and relax. There was a bit of a musty smell in my room in building 5, but when the AC was on it disappeared. Beds are firm but comfortable. TV okay, not flat screen. Good amount of space in the rooms. Parking is fine;. I don't know why the place gets such a bad rap. Glad I decided to try it for myself. Coming back in August for another concert and this time, no worries!

Room Tip: No elevators so if you don't want to climb stairs with luggage, ask for first floor.
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  • Stayed July 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask amrice62 about Fingerlakes Inn
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Fingerlakes Inn Also Known As

  • Fingerlakes Hotel Canandaigua
  • Fingerlakes Motel Canandaigua
Address: 4343 State Routes 5 & 20, Canandaigua, NY 14424

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