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Days Inn Brewerton/Syracuse – reviews, photos

2.5 of 5
5552 Bartell Road, Brewerton, NY 13029 (Formerly Holiday Inn Express)
Hotel amenities
Days Inn Brewerton/Syracuse
Days Inn Brewerton/Syracuse
Days Inn Brewerton/Syracuse
Days Inn Brewerton/Syracuse
Days Inn Brewerton/Syracuse
Days Inn Brewerton/Syracuse
Ranked #1 of 1 hotels in Brewerton
2.5 of 5 stars 30 Reviews
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30 reviews from our community

    Trip type
Traveller rating
    5
    5
    6
    2
    12
Date Rating
Buffalo, New York
1 review
“MEDIOCRE”
1 of 5 stars Reviewed 3 December 2011

I stayed here on December 1, 2011. It is a great place to stay if you don't care about cleanliness. The tub was a mottled light brown color and had not been cleaned in a month or so. Urine stains around the toilet. Grime on the tile floor. They change the bed linens and replace the towels, though. I tracked some leaves in and they were still there the next day.

The nice part is that only a few people stay at this motel so there is not a lot of noise in the hallways. You will probably be the only person at the complimentary breakfast.

I asked for a non-smoking room and they gave me a room with an ash tray.

I doubt the Days Inn management reads these reviews or they would 'tighten up' the way this place is run.

Room Tip: Noise from the heating system in adjacent room.
See more room tips
  • Stayed December 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Tiny903 about Days Inn Brewerton/Syracuse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager, Owner at Days Inn Brewerton/Syracuse, responded to this review
28 December 2011
Hello ,

Let us start off and say we are very sorry to all past guests who had a bad experience at the Days Inn Syracuse-Brewerton. We would like to let you know that the hotel is under new OWNERSHIP and MANAGEMENT as of 12/21/11. The new Owners are committed to increase guest satisfaction to 100% at the Days Inn. The hotel will be undergoing a full renovation of the hotel which will be complete by April 2012. The renovation will not affect any guests who stay now till April. Those who experienced a bad stay, who can provide a receipt or proof of stay, will receive a 15% discount to stay at the hotel again under the new ownership and management.
Again, we apologize to all guests who experienced a bad stay in the past with the Days Inn Syracuse – Brewerton. We hope you will give the hotel another chance.

Thank you,
Days Inn Syracuse-Brewerton
SUNdhm – SUN Development and Hospitality Management (New Owner)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Canada
1 review
“Great Place to Stay!!”
4 of 5 stars Reviewed 9 November 2011

I have stayed at this motel before, (this past spring) and it was a great experience. After reading the reviews I thought maybe I should look elsewhere this place must have changed....
After looking at many options and reviews I decided to stay at a place I knew and took a chance.
Again this place was great! Clean, safe, very friendly and polite and a good price. I will gladly go back.
P.S. The only thing we missed this year was the hot waffle maker for breakfast.

  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Nika_1995 about Days Inn Brewerton/Syracuse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, Oregon
1 review
“Clean and beautiful.”
5 of 5 stars Reviewed 7 November 2011

I was visiting Brewerton about a month ago and decided to stay at this location while I was there. I've read other responses about this hotel online and because of the mixed reviews, I decided I'd see for myself. When I arrived, there was a wonderful young girl and young guy at the front desk. They were very helpful and sweet, Always willing to help me with anything that I needed. Once I got into the room, I looked for the ants and dog hair on the carpet like most reviews claimed but found nothing. I was actually quite pleased with how the hotel looked. The hotel is in a great location, The Waterfront Tavern being the best restuarant in the area. Upon checkout, breakfast was a little scarse, as well as the staff for a little amount of time.

In my opinion, This hotel is nothing like the reviews say they are. It's a great place to stay if you're looking for safe place to bunk for the rate they offer.

  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask michelle m about Days Inn Brewerton/Syracuse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“2nd Time, WORST than the 1st”
1 of 5 stars Reviewed 24 October 2011

We thought we would give it another try since it was only for one night on our way to Potsdam. I could not believe that this hotel could get any worse but it was dirtier than the first time a year before. When we went to check in, the young lady at the desk seemed to be clueless on how to check us in and I had to ask for a receipt after I paid. Later that evening when we returned from dinner, she was sitting outside with another girl and a young man, smoking and she was spinning a hula hoop around her waist. I mean come on...how unprofessional! The carpets, hallways, entrance etc was just disgusting...NEVER AGAIN!

  • Stayed September 2011, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask JoePeeps about Days Inn Brewerton/Syracuse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager, Owner at Days Inn Brewerton/Syracuse, responded to this review
28 December 2011
Let us start off and say we are very sorry to all past guests who had a bad experience at the Days Inn Syracuse-Brewerton. We would like to let you know that the hotel is under new OWNERSHIP and MANAGEMENT as of 12/21/11. The new Owners are committed to increase guest satisfaction to 100% at the Days Inn. The hotel will be undergoing a full renovation of the hotel which will be complete by April 2012. The renovation will not affect any guests who stay now till April. Those who experienced a bad stay, who can provide a receipt or proof of stay, will receive a 15% discount to stay at the hotel again under the new ownership and management.
Again, we apologize to all guests who experienced a bad stay in the past with the Days Inn Syracuse – Brewerton. We hope you will give the hotel another chance.

Thank you,
Days Inn Syracuse-Brewerton
SUNdhm – SUN Development and Hospitality Management (New Owner)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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“Horrid Hotel - Stay Away!”
1 of 5 stars Reviewed 14 September 2011
1
person found this review helpful

Really just repeating what others had said. Why didn't I listen to them?

Dirty carpets, furniture, walls, and even touching the TV remote (which didn't work) was questionable. The whole place left us with a feeling that we needed to use a lot of hand sanitizer, all the time.

The bed was sunken in the middle, and painful to sleep in. The coffee maker had the last visitor's coffee still in it!

Stay FAR away from this one.

Room Tip: Stay at another hotel.
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  • Stayed September 2011, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Dabruuzer about Days Inn Brewerton/Syracuse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager, Owner at Days Inn Brewerton/Syracuse, responded to this review
28 December 2011
Let us start off and say we are very sorry to all past guests who had a bad experience at the Days Inn Syracuse-Brewerton. We would like to let you know that the hotel is under new OWNERSHIP and MANAGEMENT as of 12/21/11. The new Owners are committed to increase guest satisfaction to 100% at the Days Inn. The hotel will be undergoing a full renovation of the hotel which will be complete by April 2012. The renovation will not affect any guests who stay now till April. Those who experienced a bad stay, who can provide a receipt or proof of stay, will receive a 15% discount to stay at the hotel again under the new ownership and management.
Again, we apologize to all guests who experienced a bad stay in the past with the Days Inn Syracuse – Brewerton. We hope you will give the hotel another chance.

Thank you,
Days Inn Syracuse-Brewerton
SUNdhm – SUN Development and Hospitality Management (New Owner)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Days Inn Brewerton/Syracuse

  • Holiday Inn Brewerton
  • Brewerton Holiday Inn
Address: 5552 Bartell Road, Brewerton, NY 13029 (Formerly Holiday Inn Express)
Price range (per night):* INR4,585 - 7,437

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