This hotel is a landmark worth checking out. My experience with the hotel staff was very good and my stay was very comfortable. I was there for almost 2 months working flood claims, so my length of stay allowed me to observe and take in many things under different circumstances. I had the opportunity to meet and interact with everyone, from the front desk personnel at check-in, to the service staff, general manager, as well as the owner. Each and every individual was friendly, courteous and professional. There was always a pleasant environment, a welcome smile, and a kind word from each and every employee.
When you are 1700 miles from home for an extended period of time, the attention to detail each person extended made my stay at the Grand Royale a most memorable one. After the first week, I was always confident in knowing my room would be clean when I returned every day, fresh and properly cleaned with all the amenities; fresh towels(fluffy) and linens, toiletries and plenty of coffee supplies for the in-room Krupp coffee unit. And there was always plenty of hot, fresh coffee in the breakfast area at any time, day or night.
I stayed in one of the suites on the third floor facing State Street and there was plenty of room to set up an office and to allow me to spread my work files out. The free internet worked well with no problem. They have free parking in the adjacent parking garage, a free daily breakfast in the breakfast area, and a fitness room with state of the art equipment.
The Grand Royale Hotel is going through changes, which are going smoothly and progressing nicely. Walking into the new lobby area and seeing the amazing Beaux Artes architecture restored to its original state is amazing and very beautiful.
Definitely worth staying here just to see this.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC