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Clarion Collection Grand Royale Hotel – reviews, photos

2.5 of 5
80 State Street, Binghamton, NY 13901
Hotel amenities
Clarion Collection Grand Royale Hotel
Clarion Collection Grand Royale Hotel
Clarion Collection Grand Royale Hotel
Clarion Collection Grand Royale Hotel
Clarion Collection Grand Royale Hotel
Clarion Collection Grand Royale Hotel
Ranked #5 of 12 hotels in Binghamton
3.0 of 5 stars 77 Reviews
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77 reviews from our community

    Trip type
Traveller rating
    14
    22
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    12
    15
Date Rating
Princeton, New Jersey
1 review
“shabby bed bug infested place - stay away”
1 of 5 stars Reviewed 1 January 2012
1
person found this review helpful

We stayed at this hotel in August, and it had quite decent reviews. The room turned out to be quite shabby and worn. A/C was dead, and that was a hot day. But, most important, the room had bed bugs (both my wife and I got bitten when went to bed -- luckily our child was not). We've checked out immediately, and the receptionist apologized and told us that we would get full refund. However later the hotel refused to process the refund. I've started a dispute on AmEx and explained the situation to them. The hotel misrepresented to AmEx that we were offered another room and declined, also stated that they called exterminators afterwards and "they did not find any bed bugs". Stay away from these crooks...

  • Stayed August 2011, travelled with family
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Dmitri S about Clarion Collection Grand Royale Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Senior Contributor
22 reviews 22 reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
“Decent option in Bingo”
4 of 5 stars Reviewed 30 December 2011

Nice historic hotel, but expensive. Has breakfast included, but it was not very filling. Nice location downtown. Note hotel is no longer part of Clarion / Choice Hotels anymore. Rooms are a bit worn. Would stay again if in the area.

Stayed June 2011, travelled with friends
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Ask PolarBear777 about Clarion Collection Grand Royale Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delmar, New York
1 review
“Beautifu historic building”
4 of 5 stars Reviewed 21 November 2011

We spent one night in this historic building that has just recently been renovated. It is centrally located in downtown Binghamton and we were able to walk to places- restaurants, bars, shopping etc. Staff were easily accessible and friendly. Would definitely stay there again. Thanks for a very nice stay at a reasonable charge.

Room Tip: We actually were on the 2nd floor near the elevator and there were several groups of people going th...
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  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Scotland6 about Clarion Collection Grand Royale Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephenville, Texas
1 review
“The Grand Royale”
5 of 5 stars Reviewed 21 November 2011

This hotel is a landmark worth checking out. My experience with the hotel staff was very good and my stay was very comfortable. I was there for almost 2 months working flood claims, so my length of stay allowed me to observe and take in many things under different circumstances. I had the opportunity to meet and interact with everyone, from the front desk personnel at check-in, to the service staff, general manager, as well as the owner. Each and every individual was friendly, courteous and professional. There was always a pleasant environment, a welcome smile, and a kind word from each and every employee.

When you are 1700 miles from home for an extended period of time, the attention to detail each person extended made my stay at the Grand Royale a most memorable one. After the first week, I was always confident in knowing my room would be clean when I returned every day, fresh and properly cleaned with all the amenities; fresh towels(fluffy) and linens, toiletries and plenty of coffee supplies for the in-room Krupp coffee unit. And there was always plenty of hot, fresh coffee in the breakfast area at any time, day or night.
I stayed in one of the suites on the third floor facing State Street and there was plenty of room to set up an office and to allow me to spread my work files out. The free internet worked well with no problem. They have free parking in the adjacent parking garage, a free daily breakfast in the breakfast area, and a fitness room with state of the art equipment.

The Grand Royale Hotel is going through changes, which are going smoothly and progressing nicely. Walking into the new lobby area and seeing the amazing Beaux Artes architecture restored to its original state is amazing and very beautiful.

Definitely worth staying here just to see this.

  • Stayed September 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Jimmie F about Clarion Collection Grand Royale Hotel
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1 review
“If you like Fawlty Towers, then you'll love the Grande Royale...”
1 of 5 stars Reviewed 15 October 2011

Made a reservation online for my family paid in full. when we'd arrived, the innkeeper told me he hadnt noticed my reservation and he'd just given away the room, which was the last family size room, to a walk in. offered no apology. when i asked about refund, he said i'd need to take it up with Expedia and so sent my family and me merrily on our way, in the middle of the night. You know, if Mary with Child and Joseph had been looking for shelter , they probably would have chosen the stable over the 'Royale'. having seen only the dingy lobby and the fratboys filling the sidewalks , spilling out of the clubs and bars making some noise i did realize tho that a low-class college town joint is probably not where i wanted my family to stay anyway.

  • Stayed October 2011
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask SitisDaddy about Clarion Collection Grand Royale Hotel
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Additional Information about Clarion Collection Grand Royale Hotel

  • Clarion Collection Binghamton
  • Clarion Grand Royale Hotel
  • Clarion Binghamton
  • Binghamton Clarion
Address: 80 State Street, Binghamton, NY 13901
Price range (per night):* INR5,592 - 6,822

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