The front desk staff were very friendly. The lobby was bright and appealing. My room was super clean and the bed soft and comfortable. Nice location; easy traveling distance from attractions. Plenty of parking.

Where to begin. The first room we had the bathroom was not clean when we checked in. Add to that the fact that the walls were stained as well as all the chairs had huge stains on them we went back to the front desk and asked for a 2nd room. The second room was better but the carpets and chairs were still stained and the cold water barely worked. I had much bigger expectations for this place based on the Tripadvisor reviews. Only positive note was the desk clerk was helpful and didn't question us when we asked for 2nd room. She even was willing to give us some money towards breakfast, but the fact that the 2nd room wasn't much better has me give this place low marks.

Needed a place to stay for Christmas holidays. Son's gf is from Binghamton and after
dating a year, Mom was invited to meet her very extensive family.

First night was miserable as the heating system was VERY LOUD every time it came on.
Asked for a different room with a river view and got it; very few people in the hotel over the
holidays.

Forgot how these older hotels have such BIG rooms. I booked this because it said the hotel was renovated----but that was the lobby & common rooms, not the individual rooms.
Notes are left saying the hotel room will be renovated in the winter; so of course, you are looking to see what needs to be renovated.

The standard of cleanliness for these rooms is apparently quite high; quite pristine.

The beds are, I must say, as good or better than Marriott rooms! Very cozy and nice.

My 2nd room, a nice view of the river; the hotel was close to my son's gf's family.

There are many restaurants close to this hotel. I did eat breakfast the first morning and
it was very good; potatoes cooked well with little grease, great rye marbled toast.

Nice staff, very accommodating.

The lobby says it all - very welcoming and modern. The hotel is being renovated now (12/2011).

Pluses:
The rooms are very spacious, high ceilings and good layout.
The bathrooms are very clean.
Very clean and up to date gym facilities
Plenty of parking place and free.
Good eateries nearby makes it a great place for both family and business traveler alike. Internet is fast and reliable.

Deltas:
Hotel was a bit hard to find, especially in the evening. Some signage near downtown Binghamton would be helpful.

Overall, a great place to stay if you are in the Binghamton area.