I stayed here in September with my husband. I went for a work related class and brought my husband alone. We then got to spend some extra time doing sightseeing. My 2 day class at the Genesee County Sheriff's Office; This was a great location for us because the Sheriff’s office was so close I was able to walk to and from my class each day. The walk was not even 5 minutes. My husband then was able to take our vehicle and go mountain biking in the Letchworth State Park which is about 30minutes from this Best Western. There were also a few Restaurants that were in walking distance (if you had to walk) or short driving distance. One we ate at which was very good was called Alex's Place.. It gets very crowded. But the food was very good and you got a lot for your money! You are also very close to Batavia Downs Gaming. Which was something different to do. We wanted to check it out but just didn’t have enough of time. So as far as location it is a PERFECT location to stay and do many things in the area. It is also right off a major highway (Interstate 90).

Ok now for the breakfast... Breakfast was not bad; they put out a nice little spread which was included in the cost of your room. The best part of that for my husband was the make your own waffle station. He loved that!! They did take a LONG TIME to refill coffee and other things they would run out of some days. It seemed like the person working behind the front counter was also the person watching the breakfast area, so if they were busy with someone they took a lot longer to replace these items. I know my husband had to tell them a few times when the coffee was empty and then wait and wait to get more. Needless to say my husband was quite annoyed with this.. Luckily for me I drank tea so I was good.

The room.. It was quite dated. But we did like it because it had a small refrigerator, small sink, counter area, dining table, a couch, table and TV as well as the bed. The room was clean but sometime when it’s such old furniture it makes it look like its not. I always carry Lysol with me so I sprayed the "he!!" out of the bed and couch before we sat on them! They did supply us with paper towels, garbage bags, a sponge and soap for dishes. There were also some glasses, dishes and utensils in the drawers.

The bathroom was ok. It had ok water pressure. I am a big water pressure nut when staying at hotels. My husband and I now travel with our own shower nozzle incase we get to a hotel that the water just drips out of one. God I hate that so much. Anyway this one was ok. The shower curtain had some mold spots on it. SO I made sure not to touch it with any part of my body when I showered. They did give us nice smelling shampoo, conditioner, soap and lotion in the little hospitality basket that was in the bathroom. Which I liked a lot.

Ok when you stay at Best Westerns they have this Evening reception. This one was advertised Tuesday thru Thursday 5:00 p.m. to 7:00 p.m. where you can get FREE drinks and small appetizers. We have stayed at quite a few Best Western Inns for this reason. It’s a nice little added perk.. We came back the first night from being out somewhere to check it out and see what they offered. The room they have this in is rather small compared to the wonderful Best Westerns we have stayed at in the past. This is the same room as the breakfast so it can get quite crowded in there if the room was full. Anyway the room was dark and the doors closed. We asked at the front desk about it and they said someone didn’t show to run it?? Well the next two nights were the same. So they didn’t have it any of the nights we were there. That was a bummer. It seemed they did advertize a few things that they couldn’t live up to.

Business Center – Oh my god. It was an old desk with a computer on it that was so slow and outdated. They also had a printer there but would not put any paper in it? They should not even advertize having a business center because this was not one that’s for sure.

The people all seemed very friendly and helpful any time we asked them for information on the area, things to do and places to eat. Check in and out was easy also. I did feel safe there because I do think a lot of the cliental is either in the law enforcement, fire or health related industry. There were also some groups of construction workers that stayed there while we did.
I noticed all of this from speaking to people who happen to be staying there while I was, in the class I was in and also from the location of the hotel to some of the buildings that were holding
Other training classes.

Guess the bottom line is if I had to go back to the area and pay for a place to stay myself I would not stay here again. For the money or a few dollars more there has to be a more modern and nice place to stay. But if my job was sending me there again nothing was that horrible or bad that I would not go again..

The hotel was not worth taking pictures of but the area was worth a visit!

I stayed at this BW for 2 nights. It was a decent hotel, but not worth the money we spent to stay there. We did book the room last 2 nights before, but there must be better value in the area. Breakfast was pretty limited and the hotel ran out of a few of the items. No problem with the rooms, they were clean and what you would expect from a BW.

BEWARE!!! Three professional friends and I made the mistake of staying at this Best Western hotel. We were on our way back home from a trip to Maine. When I received my credit card statement, there was a charge for $50.00. When I called to ask what this charge was for, I was told it was for a Duvet. I am a registered nurse who provides chemotherapy to cancer patients. I have great morals and did not appreciate essentially being called a thief. On two separate occasions, I have returned to the store to pay for something I had realized I was not charged for. Once an i-pod at Target and the other a pair of sun glasses at Banana Republic. (Does this sound like someone who would steal a duvet that has been used by possibly hundreds of other people?) I called and spoke to Sue, who supposedly is a manager according to the clerk I spoke with. Her lack of professionalism was apparent. She was confident in her accusation of me taking the duvet. The possibility of the housekeeper or herself taking the duvet is a strong argument for me. I can't help but wonder how frequently this occurs with out of town honest people like my friends and I. I have stayed at many hotels and have NEVER encountered this problem. None of us have the need or the desire to take something that doesn't belong to us. I am still waiting to hear from the GM, Sue says his name is Jay?

We stayed for 2 nights. The reception staff were friendly and helpful. Room was ok, but the bathroom was not clean. There was mold in the sink. This was a bit too much. All it needes is a good scrub. I did see the cleaning staff cleaning the rooms.
Nice location. Breakfast ok, make your own waffles was good.