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Desert Inn – reviews, photos

2420 South 1st Street, Tucumcari, NM 88401 (Formerly Microtel Inn)
Hotel amenities
Desert Inn
Ranked #21 of 21 hotels in Tucumcari
2.0 of 5 stars 18 Reviews
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18 reviews from our community

    Trip type
Traveller rating
    0
    3
    0
    4
    11
Date Rating
Minneapolis, Minnesota
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Choose a different motel”
2 of 5 stars Reviewed 28 February 2011

Due to dripping faucet in bathtub which couldn't be turned off and truck motor running in truck stop parking lot across street, I got very little sleep after 1a.m. The desk clerk attitude was rude. The place had peeling wallpaper and cracked and chipped fixtures and moldings. The walls are thin so noises carry! The best that can be said is that it was better than a tent.

  • Stayed February 2011, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Barbara43323 about Desert Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
1 review
“I would definitely rather sleep in my car... Stay away from this place”
1 of 5 stars Reviewed 18 September 2010 via mobile

I found deas bugs in the corners, stained pillowcases and sheets (if you want to see something really nasty then remove your pillowcases and check out the hundreds of drool and sweat stains on them), the sink was falling off of the wall, the hand towels had mascara and yellowish stains all over them.... Hopefully this will keep you from booking a hotel here. Please don't make the same mistake I did.

  • Stayed September 2010
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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“Awful and would never stay at a Microtel again.”
1 of 5 stars Reviewed 5 March 2010

We were traveling cross country and needed a night of rest. We asked for a king room and got a single. Asked for upgrade and they didn't have king rooms so we got 2 queen beds. The only good thing was the bed was not uncomfortable but the bad things totally out-wayed the good. The room smelled terrible, the sheets were so yellow and stained I could hardly stand to sleep on them. The blankets had bleach stains and the towels were worn and had spots. It just about made me sick to stay there. We got different towels and they were the same. They should all be thrown out!

  • Stayed March 2010, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask larbon94 about Desert Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Mexico
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
“DO NOT STAY HERE!! You can get better for the price.”
1 of 5 stars Reviewed 31 July 2009

I wife, daughter and I stayed here and found the service to be very poor. Check the SHEETS.. They do not wash them!!! We found a Yellow stain right were someone would be lying down on the bed! And Hairs!! We complained and they gave us new sheets but insisted it was a chemical they use to get out stains. However we also smelled the stain and it was no chemical. The lady at the front desk did not speak good English and would not even give us a comment card. The managers were not on site which made it hard to leave a complaint. The place smelled also. The breakfast.. What a joke...

  • Stayed July 2009, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask stephenjNewMexico about Desert Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DFW
2 reviews
1 helpful vote 1 helpful vote
“Clueless Staff & Delapidated Structure”
2 of 5 stars Reviewed 18 July 2009
1
person found this review helpful

Prepaid via Orbitz more than a month in advance. When I approached the desk clerk, he indicated that I'd have to pay. I ... initially thought that I had online and informed him of that, but he stood his ground arguing that if I booked with Orbitz, I certainly did not pay in advance. OK, so I paid. The stairs right off the lobby had a lean, creaked and were obviously separating from the structure. A call to the local building inspector and/or fire marshal should be in order! The single queen room was VERY small (we now know wy they call it "Microtel"!)...we stumbled over each other just to get around. The bed itself was extremely tiny...no queen size I've ever seen, but comfortable, obviously a new mattress. The TV was mounted high and at an angle, wreaking havoc on our necks! The next morning my curiosity had gotten the better of me - checking online, I had indeed paid in FULL via Orbitz and my online banking confirmed that. I called the nightshift front desk clerk just prior to 7am and was faced with a woman that had never even heard of Orbitz. I was told I'd have to wait until the next clerk came on duty! We waited (ready to hit the road long ago at this point), then proceeded to have to "prove our case" to the clerk for 30mins while I clearly displayed the online Orbitz info, my banking account (with matching Orbitz booking numbers)PLUS, her own computer showed our room as "Prepaid" according to the info from Orbitz. I was told I'd have to contact Orbitz still for my double payment!! After calm arguing for quite a few minutes, phone calls to 3 different managers at home sleeping, they finally decided my information was accurate enough to give me a refund simply for what I was overcharged. I've been in customer service for 18+ years and if a customer gets jacked around that bad, some kind of compensation is offered, but not in this case...I had to argue forever to get what was simply owed! Try the Holiday Inn Express...check their reviews and you'll be MUCH happier (and safer!)

  • Stayed June 2009, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask drphil1976 about Desert Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Desert Inn Also Known As

  • Microtel Tucumcari
  • Tucumcari Microtel
Address: 2420 South 1st Street, Tucumcari, NM 88401 (Formerly Microtel Inn)

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