Reserved room for late arrival well in advance. They gave me the last room with an air conditioner that was dead. ( I found out next day from the maid the air conditioner had been broken for several days).They could not give me another room as they were sold out. Night clerk told me to open window while awake but lock it when I slept. Room stifling during night, mattress and pillows worn out. Room was too dark( bulbs extremely low wattage) so cannot comment on cleanliness nor could I read anything in bed. Maintenance deferred is this hotel's motto.

I booked my reservations over the phone, but when I called back a few weeks later to confirm they said that I wasn't on the system. I even had a confirmation #. I was very disapointed with the way the desk clerk John treated me. He told me to call back later because he didn't have the time to try and look me up on the computer. He never apoligized for the loss of my reservation, and he treated me like I made the whole thing up. I would never stay at the Super 8 in Taos because of the rude service I received over the phone. I can't imagine what I would have done if I had left for my trip without checking my reservations.