We had a total of 7 nites in this hotel, the first 2 nites in one room. After those 2 days, we moved into 2 separate rooms (more family was coming). All reservations were booked ahead thru Expedia. I spoke to the hotel clerk (Melissa) about changing rooms when we checked in on Friday, then again on Saturday. Sunday when it was time to change rooms, Melissa said that I had to completely check out of the single room by 11am (it was 10:53am) or else the computer would charge me for another day !! Checking out meant to move ALL of our belongings out of the room. We literally took our stuff & put it in the hallway (which was in viewing distance of the hotel desk) to get out of the room by 11am. Then I proceeded to checking into the 2 separate rooms. We had already been staying there 2 days & this is how I was treated? NO COURTESY !!! Everything was prepaid so I couldn't get a refund & change hotels.
Also, one of the maids told me that our rooms wouldn't be cleaned if we left after 11:30am (we were leaving for the day, to sight see). We didnt have our rooms cleaned for 3 days due to this. We wanted to sleep in - we were on vacation !!!

What I like about Super 8 is that they aren't new and smart but they are usually OK. This one fell below that standard. The bedding was very basic. The room was old and worn. The owner was getting a Taos premium for what wouldn't sell at this price elsewhere. The hotel was almost full. There isn't a lot of choice at this price in Taos. The Best Western north of the Plaza is more expensive but better value.

I have stayed at many Super 8 motels and this one is by far the very worst! It "felt" dirty. The beds were so uncomfortable and noisy I could hardly sleep for those reasons alone. Add to that the noise of someone above us so loud, sounding like they were simply walking around on the old creaky floors. Even with my noise machine I could not sleep. The breakfast offered was so lame we just looked at it and left. The whole place had a dingy, old, rundown feeling. I will never go back there.

Reserved room for late arrival well in advance. They gave me the last room with an air conditioner that was dead. ( I found out next day from the maid the air conditioner had been broken for several days).They could not give me another room as they were sold out. Night clerk told me to open window while awake but lock it when I slept. Room stifling during night, mattress and pillows worn out. Room was too dark( bulbs extremely low wattage) so cannot comment on cleanliness nor could I read anything in bed. Maintenance deferred is this hotel's motto.