Toilet handle chain/flapper was broken when we arrived. Impossible to flush. Hard to believe someone had just cleaned it and didn't notice. They sent someone to fix it, but not properly. It was still very hard to flush. Second day, toilet had a "sanitized" wrapper around it, but there was a big hair (not mine!) on the seat when I opened it. Rooms are tiny by today's standards. A/C-Heater unit is right next to the desk, so the air is blowing in your face while you are trying to talk on the phone. Noise from upstairs room was horrible...worst I've ever experienced in a motel. At first we thought maybe kids were jumping on the beds, but that was not the case. This a very old building and every time the guests upstairs would simply walk across the floor, our room would literally shake (you could see items on the dresser moving...I'm not kidding!). Hair dryer and/or A/C outlet was intermittently broken. It would work about 15 seconds, then shut off. I could sometimes get it to work by resetting the outlet breaker multiple times, but not always. The front desk insisted that they fixed it, but they didn't. The alarm clock was plugged into an outlet that was connected to a wall switch, so I thought the clock was broken at first. I kept having to reset it til I realized what was going on...what a pain. On the third night, my key card stopped working. I told them at the front desk and they argued with me that I was inserting it wrong. I wasn't...I'd already been there 3 nights and had already mastered the key card ;) Eventually the person who claimed to be the owner started getting an attitude with me. Didn't appreciate that at all. All my complaints/problems were legitimate. Never once got an apology either. Also, I asked the front desk if I could check out a day early without penalty. I was told they "could not do anything to help me since I reserved online" and to "take it up with them". So I called Super 8's main phone and they were very helpful and assured me that if I checked out a day early, I would not be charged since I stayed at least one night. Also note, the lobby area is very cramped for a breakfast area. It's almost not even practical. No where to sit, plus it got dirty very fast...garbage can was overflowing right beneath the food bar...ugh. Next time, I'll make sure I stay at the nice, new clean Motel 6 with pool/hot tub just down the street. I could have gotten 2 Queen suite with sofa area for the same price if I had only reserved 2 days earlier! I waited too late and all their rooms were gone though...so I got stuck at the not-so-Super 8 :(