Reserved room not ready at check in/ they attempted to provide alternate room and had issue with system so because the clerk was frustrated we said we would just go eat and come back to the reserved room. We went to eat as to provide additional time to prep room. Requested the room be clean and stated " Take the time to have it done right. you don't have to rush." Told room was in good location and would not be noisy. The room was next to stairway/ noisy, dirty, outdated, nonfunctional lamps, dead insect on wall, bathroom with hair on sink,tub floor. several safety issues/ ice outside entry/exit door with frozen ice and I'm not talking about a five foot area. This is the door we were told to utilize. Insulation must be thin because we heard traffic upstairs and in hallway all night. This is not the place to get away for rest and relaxation.
- Super Eight Ruidoso
- Ruidoso Super 8
- Ruidoso Super Eight
