We were in this room less than ten hours! We checked in without going to our room, and then left to go and gamble. We did not return to the motel until ten o'clock that night. We showered, went to bed, got up at eight the next morning, and left. A week later, I see the regular room charge, and then an extra forty five dollar charge on my credit card. I called them to see what was up with that, and no one could seem to figure out why I was charged the seperate charge. FINALLY, someone called me back and told me that I was being charged the extra forty five dollar fee because I marked on the sheets with an ink pen!! REALLY?? I had nothing better to do but sit around and color the sheets in a motel room? I DON'T THINK SO! That's the craziest thing that I have ever heard of! The manager that I spoke to said that the owners were going to call me about it since I obviously disputed the charge, but that has been over three weeks ago, and I'm still waiting on the phone call. The motel stinks, they have bogus fees, and the rooms are not cleaned well. If you are planning on staying in Ruidoso, book early so that you don't have to stay in this piece of crap, rip off motel!

I am a self-retired Flight Attendant and have stayed at many hotels in my lifetime. I couldn't get a room at any of the most recommended places on Tripadvisor so I had to settle for here. Please note that there is NO elevator. I had to lug suitcases, 2 toddlers, and a portable crib up and down flights of stairs so if you don't/can't do stairs, you should ask for a room on the first floor.
The hotel is tired but the room was clean. I wouldn't come back to this hotel, would definitely try some other places before coming back.

Great hotel. The breakfast is very good: sausage, eggs, cereal, danish., yogurt...The pool was nice and clean and stocked with towels. The workout room had lots of great current equipment. The beds were VERY comfortable. We will be coming back!

Front desk upon check-in was friendly. Once we got into the room we discovered mystery stains on the sheets which appeared to be blood (see added photo). We called the front desk and asked to be swithched rooms. We did receive another room right away (room 138). The appearance of the room is fair and included a refridgerator, microwave, iron, and coffee maker. The bed and pillows are comfortable. This would have been an ideal stay IF it had NOT been for one problem. We spent little time in the room as we spent a great part of the evening shopping, dining, and attending a concert. Once we got back to the room there was a faint scent of sewage. Being so late night we decided we would try to get some sleep and head out early. By about 2 am that faint scent had grown and was no longer bearable. We began to feel nausea from the toxic air around us. Upon checking out around 3:30 am we were told the property was having plumbing problems and were actually having problems with a room right in our area. My question is why would they subject their patrons to this knowing there is a sewage problem? At first we were given a hard time about getting a refund since we had booked our room with a wesite different from the actual hotel website. Upon speaking with that hotel website, they contacted Quality Inn where both did the right thing and refunded our money! Other than that problem the place is in fair to good shape. Based on this stay for only that reason I would NOT recommend this hotel!!!