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Apache Village Cabins – reviews, photos

311 Mechem Drive, Ruidoso, NM 88345
Hotel amenities
Apache Village Cabins
3.5 of 5 stars 27 Reviews
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27 reviews from our community

    Trip type
Traveller rating
    8
    10
    1
    4
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Date Rating
Lancaster, Texas
2 reviews
1 helpful vote 1 helpful vote
“Don't go here!!!”
2 of 5 stars Reviewed 18 July 2010
1
person found this review helpful

KIing suite was not up to our expectations, after seeing the pictures on line. Bathroom was hardly big enough for one person, as was the kitchen. The cabin was very shabby; worn out front door mat, the grill didn't have any propane, the porche light didn't work, only one light bulb in the ceiling fan fixture and when we arrive there was a dead mouse in front of our cabin in the yard. I was afraid to take a shower because of the lack of cleanliness of the place.

  • Stayed July 2010, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask merwalt about Apache Village Cabins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pickytraveler8123
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“THE WORST!!! Please don't stay here!”
1 of 5 stars Reviewed 30 May 2010
2
people found this review helpful

This was the worst cabin we have ever stayed in!!! It started with the same problem another reviewer had: we initially booked on the internet but called to confirm and the internet was all wrong so what we had booked wasn't available. We stayed in the "Bear Den" and I've NEVER seen furniture that bad. The sofa literally folded in when you sat on it (the cushions were supported by a make-shift 3 inch piece of wood) and another chair had springs sticking out. There were not sheets on our bed so I had to make it myself. The place was dirty...there was even urine on the seat of my friends "Apple Tree" cabin! There were saftety issues too with the electrical cords. It was cramped and looked into the back of someone else's home. The rest of their cabins are right on a busy road so forget privacy. Save yourself the trouble and don't stay here!

  • Stayed May 2010, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask pickytraveler8123 about Apache Village Cabins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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1 review
1 helpful vote 1 helpful vote
“Great little cabin”
5 of 5 stars Reviewed 15 February 2010
1
person found this review helpful

We stayed in the crescent moon cottage which was called the hideaway. It was so cute and had everything we could need or want for a romantic weekend for 2. Very clean and so cute. I've stayed in many B&B's all over the US and this was one of our favorites. We will be back :)

  • Stayed February 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask dmfun about Apache Village Cabins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
“Be Careful to ask the right questions of the right person!”
2 of 5 stars Reviewed 5 January 2010
2
people found this review helpful

When I made the reservation for the Apache Village cabins online 2 months before our trip, the larger cabins we wanted were no longer available. The only thing available was the cabinette. I reserved the cabinette, and placed our names on a waiting list for a larger cabin. A larger cabin never came available, and we ended up in the cabinette, which was okay. The cabinettes are perfectly okay for the price, and are clean little rooms. But, I do mean little. Point...make reservations early during holidays. Rooms book up quick everywhere!

My husband and I would probably be willing to stay at the cabins again, except for the following:

It all started with my reservation with Yolanda....

I specifically called and spoke with her when I made the reservation online. She assured me we would have a cabinette with a large window, the price I was quoted online with a 33% discount would be honored, and that I would not be charged anything until we checked in.

Then Sonia stepped in...

About one month later, my debit card was charged $100 out of nowhere. I called and spoke with Yolanda who did not know why I was charged or what the amount was for, since it was not the total due or a 50% deposit. And, I was not supposed to be charged anything until we checked in. What a surprise having $100 taken out of my account the week before Christmas with no notice! I then received a call from the manager, Sonia who explained they always charge your card 50% of the reservation during the holidays. I told her I was not aware of that, and Yolanda had said I would not be charged. Sonia did not care. I then explained $100 was way more than a 50% discount since I had booked the Internet rate, which Yolanda had guaranteed me. Sonia said I needed to bring in the proof when I arrived and she would honor it. I let the $100 deposit go, because I thought we would then just owe a few more dollars when we checked out...but thank goodness we had the $100 in our account when she took it...

Our arrival...

When we arrived, Yolanda was in the office, and said I only owed 18.00 plus tax since I had already been charged the 100.00. I asked if she wanted to confirm that with Sonia, since the communication had already been mixed up before. Sonia was not in...but, she said Sonia would get with me at some point.

2 days later...

Sonia called my cell phone and wanted to know why I had not come in to take care of things. So, I l went into the office and explained "I am on vacation, and you have office hours of 9 to 5." I thought you would contact me if you had questions, since I already brought in my proof and you already have my cc number. Sonia said my printout from their website was not proof. She said their website is incorrect and they will be fixing it. She also said they have been losing alot of money this year because people like me try to take advantage of their incorrect website. At this time, it was almost 4 o'clock, and she wanted me to wait around so she could call the owner in another state. I explained it was our last night, and we wanted to visit the shops before they closed. I told her she could call me on my cell phone. I never heard from her.

The next morning...

We checked out at 7 a.m. to drive home. Of course, their office was closed. I checked my account when we came home, and sure enough she charged us the full price without the discount.

My point to all of this is, do not trust what they tell you on the phone, be careful when giving them your credit card number because they will charge what they want, and the office hours of 9 to 5 do not sound too inconvenient when you make your reservation, but think about this...they do not clean your room daily. So, you will need to rearrange your schedule to check in, obtain coffee, clean towels, etc.

  • Stayed December 2009, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin
1 review
2 helpful votes 2 helpful votes
“An absolute rip off, horrible place”
1 of 5 stars Reviewed 29 December 2009
2
people found this review helpful

This is an absolute, total rip off. First they accepted my reservation on line for a 59/night cabinette. I had to call 3 times to ask for confirmation and they told me there was no avaialble cabinette and the only available room was 99/night. Let me say we expected no luxury, since the 59/night description says that is a 200 sf room no luxury, it implied that a 99/ night room would be bigger.
The room they gave us was NOTHING like the description. There was no loveseat, in fact there was nowhere to sit. There was not even a coat hanger or a hook. 2 adults go skiiing and there isnt a clsoet, not a single hook or even a nail in the wall to hang up any clothes. Our clothes had to be on the floor in this room that was no bigger than 200 sf. They never bothered to tell us there is NO DOOR ON THE BATHROOM. Isnt that romantic? Basically if one has to fo use the toilet the other person has to leave the room unless you dont mind witnesses. There was no night stand by the bed, the nightlight was in the other end of the room so that once you turn off the light you can stumble across all your stuff on the floor since there is nowhere else to put your clothes. We tried to use the TV as night light but what do you know, the remote did not work, of course.
They put the REFRIGERATOR next to the bed (instead of the nightstand) so the noise of the fridge can keep you awake. On top of the fridge there was a microwave oven, unplugged and impossible to use since it has a 2 or 3 ft cord and the nearest outlet is 4 ft away. This is an absolute rip off a total nightmare, the back is full of garbage and homeless people sleep under the stairs (at least there is sleeping bags and pillows and empty beer battles.. ) I would have NEVER paid 99 for a hole like this. we had no chance to walk out since it was Christmas day and of course the offic e was closed. This was not even a cabin, it was a tiny room. The night before we stayed at LQ, for 75 dollars, big, clean, with a door on the bathroom. I would not complain if we paid 59/night but to pay 99 dollars for a nasty hole like this, 99 dollars is a full priced room with doors, coat hangers, night lamp,internet, clean towels and a remote....Absolutely horrible place,I never felt more ripped off.

  • Stayed December 2009, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask jubo78739 about Apache Village Cabins
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Additional Information about Apache Village Cabins

311 Mechem Drive, Ruidoso, NM 88345
Price range (per night):* INR3,753 - 6,945

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