Upon arriving we were given a room with a TV that was not working and a bathroom light that blinked on and off. After asking if we could relocate to a different room the GM was happy to accommodate our request.
We picked this hotel because the location and amenities offered to our children as well as ourselves. When researching local hotels for our trip we chose Comfort Inn because of the sauna. To say the least we were highly disappointed to find the sauna out of order. It appeared to look as if was being used for a storage closet. When we asked how long it had been out of order they told us for over a year! My suggestion is that if you are not going to repair the sauna to take it off of your list of amenities.
We also had several pending transactions on our account that we used to pay for the room. We had one complete total and three others that totaled the cost. It took three days for these charges to straighten out.
Overall our stay was clean, comfortable and enjoyable. The morning breakfast was delicious and had something to offer all of us. The location which was within walking distance to all the shops was perfect. Ruidoso will definitely be a part our families yearly vacation destinations, just maybe not at Comfort Inn again.
- Comfort Inn Ruidoso
- Ruidoso Comfort Inn
