I went to Cities of Gold with my parents and it was booked through a casino host who is absolutely the best. Anyway, the stay was bad from the start. The reservation was wrong and they were very, very rude about it. Almost every day, we had to go to the front desk to get new room keys because ours would not work. The hotel itself is very run down and they obviously take no pride in keeping it up. There were broken beer bottles on the walk that stayed there our whole stay, the rooms are very worn looking but my biggest complaint are the rude, uncaring people that work at the front desk. We had pretty good luck at the casino but will not be back. There are casinos in OKlahoma and Colorado that actually care if you come back. We will spend our money at the Double Eagle in Cripple Creek, Great comps and very good service. My tip to you is to find somewhere else to stay. Espanola has a good casino and hotel.
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