I wasn't in the room 15 minutes when I saw German roaches crawling in and out of the carpet around the base boards. Not only that but there were more crawling up the walls around the bed and just falling down on to the bed itself. I called the front desk and told them that I wanted a refund for the room because it was infested with roaches and I was given a very hard time about it. I had made the mistake of paying cash since me and my two kids were only going to stay for one night and the price was reasonable enough. So, even after complaining about the bugs and urging the front desk manager to go into our room to see the bugs, I was only given a partial credit because he said I had already "used" the room. Which we hadn't. We checked in earlier and then went to go eat before even going into the room. When we got there to the room and I saw the bugs crawling everywhere I turned down the bed covers to see if there were bugs in the bed....THERE WAS! That was when I called the front desk. But, still I was treated very disrespectful and given only a partial refund...soooo, I say, we paid over $30 just to walk in and walk out of a roach infested property....NEVER AGAIN WILL I STAY AT A COMFORT INN....AND, Don't let them fool you with their sign that says, newly remodeled. Remodeled and new carpet does not mean that gets rid of the roach problem they have.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC