Disappointing! In a word that really sums it up. Property really needs to be updated. The elevator is in a closet - what is up with that? Plumbing problems, A/C noises, floor squeaks and a tube television set. Who watches those anymore anyway? Pay attention to your bill when you check out because they try to stick you with a $1.50 "Safe w/warranty" fee for each day whether you use the in-room safe or not. Complain enough and they'll take it off but you have to be aware of it. Housekeeping skipped cleaning my room twice in 5 days and the front desk did nothing about it after I brought it to their attention. I found the rest of the hotel staff quite unfriendly; as if it was an imposition on them for you to stay there. I travel a lot and first impression is everything. The best impression from this hotel was exiting the front door knowing I'll never return to it!!
- Comfort Suites Las Cruces
- Las Cruces Comfort Suites
