We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Red Lion Hotel Gallup – reviews, photos

2.5 of 5
3009 West Highway 66, Gallup, NM 87301 (Formerly Gallup Inn & Suites)
Hotel amenities
Red Lion Hotel Gallup
Red Lion Hotel Gallup
Red Lion Hotel Gallup
Red Lion Hotel Gallup
Red Lion Hotel Gallup
Red Lion Hotel Gallup
Ranked #5 of 27 hotels in Gallup
4.0 of 5 stars 15 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

15 reviews from our community

    Trip type
Traveller rating
    9
    3
    0
    1
    2
Date Rating
Timmins, Ontario, Canada
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Definitely NOT highly recommended”
2 of 5 stars Reviewed 20 May 2012 via mobile

We were pleased that the facility provided clean beds and a clean washroom, BUT:

The chairs, mattresses and carpets were all stained (room 217)
The round table had not been cleaned at all
The door knob coming in to the room was broken and only worked in reverse
Only two of the five lamps worked
The coffee machine was available, but ther was nowhere to plug it in
They gave me a password for the Wifi ...and it didn't work



hUGE disappointment

Stayed May 2012, travelled as a couple
Was this review helpful? Yes
Ask Linda L about Red Lion Hotel Gallup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joan Hughes, Manager at Red Lion Hotel Gallup, responded to this review
23 May 2012
First of all I would like to thank you for your review. Here at Red Lion Hotel in Gallup, we strive to make sure each and every guest is satisfied. I have made your review a priority with my maintenance staff and our housekeeping staff. We have checked each of your concerns and made any changes necessary. The Wi-Fi, was out in the area and we were having problems on this end of town. Because of your comment about the coffee maker, we have decided to move the coffee makers to a better location for the needs of our guests. I have spoken with the head housekeeper and the housekeeper that cleaned the room, and we have gone over your review with them. Again, thank you so much for taking the time to let us know and we hope to see you on your next trip to Gallup and see we take our customers comments seriously.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Laguna Niguel, California
1 review
“Who Knew?”
5 of 5 stars Reviewed 12 May 2012

My husband and I travel frequently but had never stayed at a Red Lion hotel before ending up in Gallup, NM. We can't say enough about the friendliness of the staff there. We swam in the pool and jacuzzi, our only complaint was that the pool area was a bit stuffy due to lack of ventilation. Our room was very large and very clean. We had a drink in the bar and decided to order dinner, which was absolutely delicious. We played billiards (pool) and had a great time. The bartenderess was super friendly and gave us the best service. The following morning we took advantage of the free, hot breakfast and it was as good or better than any restaurant we could've gone to. We now know to seek out Red Lion hotels on our future travels.

  • Stayed May 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask vvick about Red Lion Hotel Gallup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Good Hotel for the value.”
5 of 5 stars Reviewed 12 May 2012 via mobile

Large spacious room with refrigerator. Nice indoor pool. Good buffet breakfast. And I really liked the quiet A/C unit - I had a good night's sleep here. hotel has a nice gift shop, bar lounge, and restaurant. My only complaint would be the old fashioned television and poor local station reception.

  • Stayed May 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask nmadr about Red Lion Hotel Gallup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barnstable, Massachusetts
1 review
“not a good place to spend even one night”
1 of 5 stars Reviewed 11 May 2012

Spent one night last week. King suite w/kitchenette. Bathroom floor was dirty with hair all over it. Tub had hair, sheets had hair. Gross. Window of room was filthy with dirt and bird crap. Could barely see out. Dinner that night in steakhouse was awful. Service horrible, meal took over an hour to come to the table and wasn't good when it did finally arrive. Breakfast next day was supposed to be a "hot" buffet. Coffee was weak and cold. Food was cold, eggs were cold, hash browns were raw. Inedible. Ended up at awesome donut shop across the street for donuts and coffee even though breakfast came with the room. All in all a 1/2 out of 10 and only because the TV worked. Will not go back. Cannot recommend. Trains all night running by the front.

Room Tip: Don't stay here and you might get a good room
See more room tips
  • Stayed May 2012, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask aggy27 about Red Lion Hotel Gallup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“The Best Hotel I've stayed in for the price!”
5 of 5 stars Reviewed 4 May 2012 via mobile

We will stay here every time we pass through Gallop. The staff bent over backwards to accomadate us. Spacious, clean rooms. They had one of the only working pools in Gallup which was clean and fun. The food was great! My husband said as we were leaving "did you notice how friendly everyone was?" i have nothing to say negative about this place.

  • Stayed May 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Jrg-88 about Red Lion Hotel Gallup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Red Lion Hotel Gallup also viewed

Comfort Suites Gallup
4.5 of 5 stars 79 Reviews
Gallup, NM
Show Prices ABS:HotelCheckRates-d1583484?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hampton Inn Gallup-West
4.5 of 5 stars 117 Reviews
Gallup, NM
Show Prices ABS:HotelCheckRates-d549491?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hampton Inn And Suites Gallup
4.5 of 5 stars 37 Reviews
Gallup, NM
Show Prices ABS:HotelCheckRates-d582469?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 27 hotels in Gallup, ranked by popularity »

Been to Red Lion Hotel Gallup? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Red Lion Hotel Gallup

  • Best Western Hotel Gallup
  • Gallup Best Western
  • Best Western Gallup
Address: 3009 West Highway 66, Gallup, NM 87301 (Formerly Gallup Inn & Suites)
Price range (per night):* INR4,985 - 6,385

Owners: What's your side of the story?

If you own or manage Red Lion Hotel Gallup, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Red Lion Hotel Gallup
Show the lowest price for this hotel (from our partners)
Show Prices