This place may have been given an overhaul but there's more to a decent hotel than the building. We spent one night here and with one exception (who came from another state) the staff attitude was terrible. We were given a smoking room after we had asked for a non-smoking room. When we checked-out, the receptionist just wondered off as we stood there (returning five minutes later and making a personal call before speaking to us). Breakfast in the near-empty modernised café took an hour to reach us. As we waited for what proved to be a cold, greasy mess cooked in something tasting like engine oil, the waitress entertained us with excuses such as, "Poached eggs take a long time". Really? Maybe they were special heat-proof eggs because the problem didn't seem to affect the five separate groups of locals who all arrived after us but got served first. At one point I'm sure I heard someone muttering about "payback". This was all the more annoying because we were nothing but polite to everyone the entire time that we were there.
The 'casino' itself is largely just a collection of slot machines apparently there to amuse zombified elderly folk who's chain-smoking habits result the entire hotel being pervaded by the stench of stale tobacco. The bar closed early.
I don't often feel the need to warn people about hotels but the Jicarilla Inn should be avoided like the plague. The attitude is unpleasant bordering on hostile. The best thing about this stay was the upgraded road leading away.
- Best Western Dulce
- Dulce Best Western
