Stayed here for a week while working in Belen and have to say I was really disappointed with this place! I'm a priority club member and stay at HIE all over the US and this one is the worst in my opinion!
From the outside it look very nice and pretty in the inside! But that's where it going downhill from there! The customer service was horrible! The rooms are not bad. Clean and decent sized.
I then turn on my laptop and there is NO WIFI! I call the front desk and she said there is wifi in the lobby only! I later found out that there is a data port in the room so I ask her if she has an Ethernet cable and she says no they are all out! I then ask to put my name down so I can get the next one! This request was put in on Monday and I never got a cable all week! When I went to the lobby to do payroll for work the internet wasn't stable and off and on! Very frustrating! I will never go back!
- Holiday Inn Belen
- Belen Holiday Inn
