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Cassia Cottage - The Spice House – reviews, photos

2.5 of 5
Cassia Cottage Road | Ba Keo Beach, Phu Quoc Island 10000, Vietnam
Hotel amenities
Cassia Cottage - The Spice House
4.5 of 5 stars 309 Reviews
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309 reviews from our community

What travellers say about this hotel
  • Beach house(9)
  • Friendly and helpful(8)
  • Night market(8)
  • Very good(7)
  • Fresh fruit(6)
  • Swimming pool(6)
  • Sea View room(4)
  • Mosquito nets(3)
  • Would highly recommend(3)
Traveller rating
    212
    67
    22
    7
    1
Only show reviews for Family (64) | Couples (176) | Business (2)
Date Rating
New York City
1 review
“great escape”
4 of 5 stars Reviewed 12 February 2012

spent four fantastic days as Casssa cottages.......the layout was beautfil and compact/cozy, lots of local touches throughout. very helpful staff in the office. The only "complain" I have is the food service........the breakfasts were always hectic and the staff was not friendly and accomodating. No smiles.....the staff felt very very overworked and not the "over the top" hospitality I was expecting on this local island. The low water pressure was also a bit of a drag but understand from previous posts that this is an island thing. I would definitally go back. I did see that they market themselves as a B&B, and once I understood that, the entire experience made sense.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, Scotland
Top Contributor
76 reviews 76 reviews
Reviews in 56 cities Reviews in 56 cities
60 helpful votes 60 helpful votes
“Great beach location, lovely gardens”
4 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

We spent about 6 nights here and enjoyed the beach and the location. Of all the beach front hotels, we thought this one had the best setting. The gardens and the two swimming pools are a delight. The staff are very friendly and helpful. The rooms are fairly rustic and if there was one thing that slightly let it down it was the puny shower, but overall we really enjoyed our stay.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rockford, IL
1 review
2 helpful votes 2 helpful votes
“Authentic Vietnamese experience, great beach vacation”
4 of 5 stars Reviewed 6 February 2012
2
people found this review helpful

We spent two weeks in Vietnam over the Thanksgiving 2011 holiday, with the first four nights at Cassia Cottage. We found the staff to be truly welcoming and eager to help with any question or request. While some have a limited knowledge of English, we found that those in direct contact with guests spoke and understood, but were really only having difficulty with our American accents!

We stayed in a beach house directly behind the main pool and it was very clean, and comfortable by Phu Quoc standards. My only disappointment was that the air conditioner does not run during the hottest part of the day, but since the only reason for staying there is the beach, it wasn't that important. The room had a great ceiling fan which was helpful. You will also want to bring your own soap, which is to be expected anywhere in Vietnam except international hotels.

During our stay, they were building the second pool, entirely by hand. We watched them level and smooth the soil, lay the tile piece by piece, chop the rock-hard soil by hand, haul landscaping stone fhundreds of feet from the road by wheel barrow, and work the entire day in the sun with few breaks. Everthing was done by hand, with hand tools and they made virtually no noise. They were just filling it when we left so if you visit, imagine building that in five days!

The breakfast each day was wonderful with fresh fruit and bread, homemade yogurt, eggs, cheese, meat, and always a Vietnamese staple such as pho. We never needed lunch. The free afternoon cocktails were a nice treat and were always made with fresh fruit. Dinner was very good and very authentic, especially the grill nights on the beach.

The hotel beach was very, very clean and had nice padded wooden lounges with large umbrellas. The ocean/gulf was awesome with the warmest water I have ever experienced. According to the staff, there are no jelly fish on that side of the island and we saw no creatures other than the many sand and hermit crabs. That side of the island is also very quiet so lounging was peaceful.

Staying on Phu Quoc was a great introduction to Vietnamese life and we will stay at Cassia Cottage again if we return. We walked the length of the beach and into town and no other resort or hotel looked as nice.

  • Stayed November 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vienna, Austria
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Relaxing stay”
4 of 5 stars Reviewed 4 February 2012 via mobile
2
people found this review helpful

A beautiful small ressort with nice garden and pools. restaurant with seaview and many quiet tables in the garden. food is good but not excellent though breakfast is really great. nice clean bungalows in the garden, with big bathroom, bed with mosquito net and aircon. Lovely beach. Only detail to critisize is that beach towels and some of the sunbeds seem a bit old and could be renewed to fit the charming ressort.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tianjin
2 reviews
1 helpful vote 1 helpful vote
“Another perfekt vacation at Cassia Cottage”
5 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

We have been staying 6 nights at Cassia Cottage for the 4th time. Everything was just perfect - as usual. This time we stayed 3 nights at the garden cottage for the first time (we usually stay at the Beach House) and we can say that the Garden Cottage is a bit smaller, but still nicely decorated and spacious enough and it is more private than the Beach House.
There is a new pool, so now there is 2 pools + the beautiful beach a few steps from the garden, so with only 18 rooms there is never crowded in the water:) And you can always find a sun bed, hammock or chair, whatever you prefer. Still free drinks in the afternoon and the food is still great and not expensive.
We HIGHLY recommend Cassia Cottage and will surely go there again whenever we need to relax a few days. Or explore the few corners of Phu Quoc we haven´t seen yet.
Best wishes to all you great people at Cassia - and see you:)

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Mark Barnett, Owner at Cassia Cottage - The Spice House, responded to this review
3 February 2012
And it was great to have you with us again. Your second review and fourth visit from Tianjin China says enough to us. That makes you our Most Frequent Family, and we are planning something special for your next stay.
First, a major road repair. Then hot water in the sinks, more water pressure and an expanded menu.
Hope to see you next year.
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Additional Information about Cassia Cottage - The Spice House

  • Cassia Cottage Phu Quoc Island
  • Cassia Cottage Hotel
Address: Cassia Cottage Road | Ba Keo Beach, Phu Quoc Island 10000, Vietnam
Price range (per night):* INR4,593 - 12,210

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Cassia Cottage - The Spice House
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