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Kim Hoa Resort Hotel – reviews, photos

88/2 Tran Hung Dao | Block 7 , Duong Dong Village, Phu Quoc Island, Vietnam
Hotel amenities
Kim Hoa Resort Hotel
Ranked #21 of 26 hotels in Phu Quoc Island
2.5 of 5 stars 81 Reviews
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81 reviews from our community

What travellers say about this hotel
  • Standard room(4)
  • Beach front(3)
  • Reception area(3)
  • Good value(3)
  • Free internet(3)
  • Staff were friendly(3)
Traveller rating
    0
    15
    21
    28
    17
Only show reviews for Family (13) | Couples (39) | Business (1)
Date Rating
London, England, United Kingdom
1 review
“'Are they cats'....'no they're rats!'”
2 of 5 stars Reviewed 9 February 2012

Sorry for all you guys reading this whilst travelling Vietnam and desperately trying to get accommodation on 'the island'! This was a last minute booking for us desperate to get some sunshine in January after travelling North to South of Vietnam. We had read the reviews and knew what to expect but the Kim Hoa was one of the only places left on the beach so we went for it........

Now home and reading back through the reviews I have to say everything said is true! The hotel is dirty and not once did we see anyone dare sit around the pool. We were staying in one of the cheapy rooms at the front of the hotel with a view of rubble, wires and a construction site! The bedrooms were grubby, no hot water and never any clean sheets- in fact for two nights they remade my bed with my own travel towel as the sheet!!!

The beach is probably the best part, although good luck getting served lunch in the restaurant. All the staff do is sit around eating and chatting! One night we saw a few cats scurrying around which turned out to be rats! We also did hear the scam story about the towels from a few people, and they try to charge you for 'breaking' the TV remote even though the telly doesnt work. I was holding my breath when they went for the room inspection but luckily we were ok.

It's all part of the experience I guess and our view was that we are only sleeping there so had to see the funny side! Head to Le Deuville along the beach for amazing seafood and Amigos bar for cocktails oh and pop to Moon Resort next door and make friends with Blue the barman....he's our boy!!

  • Stayed January 2012, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Katie W about Kim Hoa Resort Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
“Scam or honest mistake?”
2 of 5 stars Reviewed 2 February 2012

We stayed here for the last leg of our trip through Vietnam. The price was a lot more than we had been paying but presumed this was due to the Island location. Must have been as the room wasn't anything more than in other places, there was even a blood stain on the light switch, not ours! Location for beach etc was good. Breakfast could have been ok, but we inevitably got one and not the other. How hard is it to bring out 2 drinkS and 2 rolls with something for 1 table at the same time? Apparently very! The staff were generally rude, and there was not really any rush to get your breakfast once you chased it up. However the icing on the cake was check-out. Apparently there was only 2 towels left instead of 4, 'yes thats right as your staff didn't replace them all yesterday' we said. 'Well why didn't you tell us.' 'Well it wasn't a problem for us.' 'No you must have left it on the beach or something?' or as she also implied stole them! We were confronted with a stony faced lady that then walked off and wouldn't discuss further. Due to the fact that we had a flight, and she wouldn't acknowledge us, we reluctantly agreed to pay for something that we never had. Then we got ripped off. About £10.00 for 1 big towel and a small one, they definately weren't that new and I pay less here! So angry. First review because of this. Also don't rely to much on their Wi-fi as it was often down.

  • Stayed January 2012, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Berlin, Germany
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
“Try to find another place...”
2 of 5 stars Reviewed 1 February 2012

Great location on the beach, but no price value. If you absolutely have to stay there, and if you have $ 75 to spend per night, try one of the beach front bungalows. We stayed there for three nights (because we booked in advance) before moving to another place. If you are in a good mood you might have a good time studying the wonderfully uninterested and incredibly slow staff at the boring and almost empty restaurant while you wait for your not very good food.... When we were there in january 2012, the place were partly a construction site as they were adding a third floor on the hotel.

  • Stayed January 2012, travelled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Brighton
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Worst value in Vietnam”
2 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

Loved the island, liked the location, but have to agree with the reviews below. Many staff speaking to each other, but poor service within the hotel and the worst breakfast we encountered anywhere in the country. Restaurant was very poor and expensive so was not used by anyone.
Poor maintenance so problems with shower and door lock.
Although paying to have beach cottage, we could not get sun lounger as others put their towels on them very early. Extremely annoying that beds were empty most of the day. The staff on the beach were pleasant, unlike in the hotel i.e. the security staff, masseuse and those selling day trips.

  • Stayed December 2011, travelled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Deborah42 about Kim Hoa Resort Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santiago, Chile
Senior Contributor
39 reviews 39 reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
“Absolutely overpriced, rude staff, HORRIBLE breakfast”
2 of 5 stars Reviewed 22 January 2012
2
people found this review helpful

The only good thing about this place is the location. It's close to "town" and very close to many restaurants. The access to the beach is great.
The rest, oh well, the rest is pretty much bad. Rooms are a plain OK, but the cleaning staff do not to the job very well, actually not well at all. They go inside, make the beds, change the towels and that's it.
The ladies at the reception are kind of rude. Not helpful at all. Always trying to make you pay more than you should.
Breakfast is simply horrible. The worst breakfast without a doubt in our 1 month stay in south east Asia.
Do not stay here, pick some places better (and cheaper).

  • Stayed December 2011, travelled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Kim Hoa Resort Hotel

  • Kim Hoa Hotel
Address: 88/2 Tran Hung Dao | Block 7 , Duong Dong Village, Phu Quoc Island, Vietnam
Price range (per night):* INR1,960 - 5,377

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