Awful, awful hotel!! The lobby was filthy! Every wall in our room was scuffed and dirty. There were stains of who knows what on the window shades. The kitchenette faucet spewed water from handle and flooded the countertop and the furniture looked liked someone moved it in from a frat house. It was scratched & dirty, plus the lamps were broken. We had a luxery room but it was anything but. The bed was awful and the linens where cheap not luxury. They headboard wasn't even hung straight. When we mentioned our dissatisfaction in our room to the front desk they were unapologetic or helpful. They said they will send someone up to give us new light bulbs. Did I mention the only way to the rooms is through the smelly, hot pool area.
We booked a romance package for Valentine's Day but kids were EVERYWHERE, running in the halls at 11pm. The walls were so thin we could here the entire conversation from the room above us at 1am! Not quite the relaxing weekend as described in the brochure. Then at 7am the smoke alarm was beeping because the batteries were dead. We were supposed to have a late check out but we were gone by 8:30 because we hated it so much! This was not worth $280 a night. I wouldn't have paid $140 a night for this room! We will never be back to Mineral Resort and Spa and you probaly would be better off going somewhere else too! Don't waste your money!
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