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Hampton Inn Somerset – reviews, photos

2.5 of 5
255 Davidson Avenue, Somerset, NJ 08873
Hotel amenities
Hampton Inn Somerset
Ranked #3 of 15 hotels in Somerset
4.0 of 5 stars 56 Reviews
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56 reviews from our community

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Date Rating
Limerick
Senior Contributor
36 reviews 36 reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
“Fine place and best value around”
4 of 5 stars Reviewed 4 January 2012

I have stayed here a number of times on business travel to the area. It is one of the best value hotels around. It is just off a moterway or highway - can't remember the name - so it is easy access by car to most of this part of New Jersey. I travel to Bridgewater in about 20 minutes.
I like this hotel as it is clean and the staff are nice. The other thing I like is that there is a restuarant just across the road (Ruby Tuesdays I think). It is not the best in the world but it means you can walk over and have good bite to eat and have a few beers and you don't have to drive.
There is free parking, free Wifi, free breakfast and a pool and an exercise room. Good beds and good staff at the right price. Not a lot to complain about!

Room Tip: No a lot to suggest as it is set well back from the road so very quite locations. I have seen deer i...
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  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask GarrySpillane about Hampton Inn Somerset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hampton255, Manager at Hampton Inn Somerset, responded to this review
18 January 2012
Thank you for your review! We have a great location in Somerset between Bridgewater and New Brunswick. The hotel is easily accessable to Route 287, NJ Turnpike and the Garden State Parkway. We take pride in our service and all our FREE amenities!

Kind Regards,
Michael Clegg
Assistant General Manager / Sales Manager
732-563-1600 x151
Michael.Clegg2@Hilton.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Good hotel, no need to look elsewhere in Somerset”
5 of 5 stars Reviewed 31 December 2011

I use this hotel whenever I work in Somerset (about 6 times a year). It is difficult to criticise it at all as the service is excellent, breakfast is superb ( once you've got past the issue with disposable cutlery and crockery!). I have stayed at the Doubletree (a Hilton "sister") and other local hotels and definitely prefer the Hampton.

Room Tip: Get a room as high as possible.
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  • Stayed June 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Matissefan23 about Hampton Inn Somerset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Georgetown, TX
1 review
“Made to feel at home”
5 of 5 stars Reviewed 31 December 2011

Continue to stay at this wonderful hotel when visiting family in NJ 3 t0 4 times a year.Usually staying for a week each time..Price is right. Staff is welcoming. Manager Louis is helpful and accommodating..Rooms and total hotel are clean and well maintained. Beds are very comfortable. Parking in rear is well lite and usually close to rear entrance. Suites are great for families or for an extended stay. Highly recommended.

Room Tip: For longer stay a suite is recommended
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  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Ted G about Hampton Inn Somerset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hampton255, Manager at Hampton Inn Somerset, responded to this review
18 January 2012
Thank you for your review! We really appreciate your kind words, come back and visit soon.

Kind Regards,
Michael Clegg
Assistant General Manager / Sales Manager
732-563-1600 x151
Michael.Clegg2@Hilton.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Excellent hotel and considerably cheaper than other Somerset hotels”
5 of 5 stars Reviewed 31 December 2011

I stay in this hotel on a regular basis when working in Somerset. The staff are always friendly and helpful. Sometimes Tuesday and Wednesday evenings are free beer and food nights!

  • Stayed May 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Kneesrgone about Hampton Inn Somerset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hampton255, Manager at Hampton Inn Somerset, responded to this review
18 January 2012
Thank you for your review! We take pride in being one of the best values in the Somerset NJ area. The Hampton Inn Somerset NJ offers great service with lots of FREE amenities.

Kind Regards,
Michael Clegg
Assistant General Manager / Sales Manager
732-563-1600 x151
Michael.Clegg2@Hilton.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
19 helpful votes 19 helpful votes
“Appalling Staff Interaction”
2 of 5 stars Reviewed 31 December 2011

If first impressions matter most, then our first of the this hotel is characterized by the shameful behavior of the night desk receptionist.

Myself, my elderly parents, my wife and toddler arrived at 10:30pm after seven hours of driving just looking to check in as quickly as possible so we could get some sleep.My mother, who wanted to pay for everyone, went to the reception and told the man behind the desk we wanted to check-in. My mother went to see the rooms to see if we'd need one room or two, and when she came back, the receptionist was speaking to someone else. She waited for fifteen minutes while the receptionist didn't acknowledge her presence, nor suggest that she have a seat in the lobby, nor apologize for keeping her waiting so long, nor say 'I'll be right with you'. Nothing.

Frustrated, my mother asked him if he was going to check us in, or if we should just leave. The receptionist said we should leave, and an argument ensued, after which the receptionist accused my mother of being disrespectful. The receptionist at that point did the only smart thing he'd done through the whole interaction, and handed us off to the night manager, who handled us with the professionalism and respect that is expected of one who works in the hospitality industry. The night manager, Nabil, is the only reason I give the hotel two stars instead of one.
The receptionist is lucky my father-in-law, a retired hotel manager, isn't running this place because he'd have been fired on the spot.

Other than the interaction with the receptionist, our experience here is on par with other 2-3 star hotels.

The breakfast was decent, nothing to write home about, but a little better than what I expect to for a complimentary breakfast from a 2-3 star hotel. Arrive early if you want to avoid a wait for the lone Belgian waffle maker.

The place does have good internet, with four different access points. The bandwidth runs as fast as you'd expect if you were in your own home.

The rooms are a bit on the small side, especially when it comes to the bathroom. I didn't appreciate the slow drain in the tub. It gives the impression that the plumbing is not maintained well when your ankles bathe in your own shower water run-off. The toilet paper roll holder is a bit hard to find, as it is mounted behind the wood frame holding up the counter top. I also found the beds to be uncomfortable, but that's a subjective thing and my parents liked the beds.

There are a two other hotels a stones throw away from this one, so I suggest comparing rates and ratings with Fairfield Inn and the Courtyard Marriott if you are planning to stay in this area. As long as you don't have to deal with the individual we dealt with, this is a reasonable option for budget-minded travelers.

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Osiris1975 about Hampton Inn Somerset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hampton255, Manager at Hampton Inn Somerset, responded to this review
18 January 2012
Thank you for your review, it's important to us to know how our guest's feel about their stay so that we can work to improve our service and amenities. I have had a one on one with this employee to make them aware that this is not acceptable behavior. I am confident that this will never happen again, and I want to apologize for the employee's behavior. We take guest's comments and concerns very seriously, thank you for bringing this to our attention.

Kind Regards,
Michael Clegg
Assistant General Manager / Sales Manger
732-563-1600 x151
Michael.Clegg2@Hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Hampton Inn Somerset

  • Somerset Hampton Inn
Address: 255 Davidson Avenue, Somerset, NJ 08873
Price range (per night):* INR5,760 - 8,835

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Hampton Inn Somerset
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