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Crowne Plaza Hotel Secaucus - Meadowlands – reviews, photos

3.0 of 5
2 Harmon Plaza, Secaucus, NJ 07094
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Crowne Plaza Hotel Secaucus - Meadowlands
Ranked #14 of 15 hotels in Secaucus
3.0 of 5 stars 204 Reviews
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204 reviews from our community

What travellers say about this hotel
  • Parking garage(8)
  • CUSTOMER SERVICE(7)
  • Very nice(4)
  • Great view(4)
  • Train station(3)
  • Wireless internet(3)
  • Free shuttle(3)
  • Port Authority(3)
  • Business center(3)
Traveller rating
    27
    69
    45
    25
    38
Only show reviews for Family (43) | Couples (31) | Business (49)
Date Rating
Illinois
Top Contributor
72 reviews 72 reviews
Reviews in 36 cities Reviews in 36 cities
26 helpful votes 26 helpful votes
“Difficult and in urgent need of remodelling”
2 of 5 stars Reviewed 31 May 2012 NEW

We stayed at this hotel because of a conference. For people with even a mild disability it is a nightmare: ground floor has many levels connected by difficult sloping carpeted surfaces. Our room was in pretty bad condition: everything needs paint, replacement, repair etc. The AC can barely maintain 72 degrees, though it was not very hot outside, and makes rattling noise going on and off. The room was spacious enough, beds comfortable, and cleaning personnel did their best under circumstances. The location of the hotel may be a good alternative to expensive Manhattan lodging - it is in theory 15 minutes from Times Square, and they offer a shuttle. However, the shuttle can easily spend 30-40 min. in heavy 24h a day traffic. There is nothing nearby the hotel, very unattractive surroundings. One surprising thing in this hotel is decent food at the restaurant.

  • Stayed May 2012, travelled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joanne Montenegro, Director of Sales at Crowne Plaza Hotel Secaucus - Meadowlands, responded to this review
2 June 2012
Thank you for your comments.
Our hotel is fully ADA compliant - the hotel is equipt with ramps on the main lobby level leading to the event rooms and restaurant. The 2nd floor can be reached via elevator.
We will investigate you concern about the temperature and noise from the unit.
Our hotel offers oversized guest rooms with views of the NYC skyline and Meadowlands. We will check on your comment regarding housekeeping. We are in the process of replacing mattresses with pillow top mattresses in all guest room. The lighting in the corridors will be changed - new door numbers are also in the process of being changed. Wall vinyl and painting has already been started.
The hotel is only 4 miles from Manhattan and the public transportation is only 15 minutes. I am sorry but our hotel does not offer shuttle service to Manhattan. NJ Transit bus stop is located 1 block from the hotel with final destination Port of Authority 42nd street and 8th Avenue. In addition to the bus - there is the Secaucus Train Station - with final destination Penn Station -
The hotel sits in the midst of all major designer shopping outlets and malls, open on Sunday and no tax. In the area are many fine dining restaurants in addition to other eateries such as - Outback - Cheeseburger in Paradise - Olive Garden -Chili's - Red Lobster - Bone Fish Grill - Tokyo Buffet and many, many more including Wendy's - Amazon Cafe - Subway - Dunkin Donuts. There is also a movie there with numerous screens including 3D. From the hotel you can see the MetLife Stadium - IZOD Center and the Meadowlands Race Track - all the these are only minutes from the hotel. Upon guests check in - ask the Guest Service Agent for courtesy shuttle schedule to any of the outlets, eateries, amusements.

.
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Detroit, MI
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
“Better than expected!”
4 of 5 stars Reviewed 23 May 2012 via mobile

I read the reviews on tripadvisor before our trip and I was not hopeful. Great breakfast. (although I couldn't figure out how to make a hot cup of tea anywhere.) We had a room on the 7th floor with a school field trip. Clean room. Hot water. Very convenient to the city. Elevators were slow, but we just took the stairs.

  • Stayed May 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Joanne Montenegro, Director of Sales at Crowne Plaza Hotel Secaucus - Meadowlands, responded to this review
25 May 2012
Thank you for your posting - we are please you enjoyed your stay with us. Our hotel is located 4 miles from New York City with easy access by bus located 1 block from the hotel and final destination 42nd Street and 8th Avenue.
You can ask for tea from your server at the restaurant or Tea can be purchased at Starbucks Cafe.
In regards to the elevators - we will be replacing our elevators for our guests convenience.
Once again, Thank you for your comments and staying at our hotel.
We look forward to your return.
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Top Contributor
50 reviews 50 reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
“Great value for money”
3 of 5 stars Reviewed 22 May 2012

Just outside NY, near Lincoln Tunnel. Service is excellent, the rooms need renovation though.
Yu can take a bus to the city (2.5 USD and 20 min drive), or a taxi for around 50 USD.

Room Tip: Ask the top floors
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  • Stayed May 2012, travelled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joanne Montenegro, Director of Sales at Crowne Plaza Hotel Secaucus - Meadowlands, responded to this review
23 May 2012
Thank you for your posting. We appreciate your comments. Our hotel has an easy access to New York City - by NJ Transit bus located 1 block from the hotel with NYC being only 4 miles from hotel
We are in the process of replacing all guest room mattress' with pillow top mattress'.
Our hotel is located in the heart of major designer shopping outlets and malls and many fine eateries.
Once again we are pleased you enjoyed your stay - and we look forward to your return.
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White Haven, Pennsylvania
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“I was quite happy with the service and location of this Hotel”
4 of 5 stars Reviewed 15 May 2012

My husband and I usually stay in The Meadowlands area about once a month and stay at one of the Hotels on Paterson Plank Road. We decided to stay at The Crowne Plaza because we were meeting friends for dinner at Charritos in Weekhawken, NJ and figured this location we be easy on, easy off of Route 3. We loved the location on the dead end street, away from the hustle and bustle of the New Jersey congestion. The staff friendly and being a Priority member was given 2 free drink coupons for the bar and several minutes after check in, a knock on the door with a fresh fruit and cheese platter, compliments of the hotel. The bed was absolutely comfortable and we had no issues at all. Being a priority member we were told that we could park in the lot across from the hotel, but we choose to park in the covered parking, which was a nice stroll to the hotel. We are looking forward to staying here in the future rather than our usual location in Carlstadt, NJ.

Room Tip: Our room had a view of The Hackensack River and was a King Suite
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  • Stayed April 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joanne Montenegro, Director of Sales at Crowne Plaza Hotel Secaucus - Meadowlands, responded to this review
16 May 2012
Thank you for your posting - We are pleased you enjoyed your stay at our hotel and the amenities we offered. Our hotel has easy access to all major highways and only 4 miles to Manhattan. The resaurant Charritos is a fine restaurant and hope you enjoyed your dinner. We are in the process of upgrading all guest room matress' to pillow top mattress. We are happy you found the beds comfortable and had a good nights sleep. We do have Priority Club parking next to the hotel in addition to a parking garage. Our hotel offers 2 views. The view of Manhattan and the view of the serene Meadowlands and River. Either view is most enjoyable. Once again, we thank you for your posting and as you look forward to staying at the Crowne Plaza Hotel & Exhibition Center we also look forward to your return.
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Sachse, Texas
Contributor
16 reviews 16 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“Old Old Old”
2 of 5 stars Reviewed 9 May 2012

The only thing this Hotel has going for it is the personel which is very nice. I stopped coming to this Hotel 7 years ago and back then they had a sign that said new beds, i unfortunatly had to stay again and guess what the same sign is in the Lobby showing new beds. This Hotel is old, the beds are horrible and bend in the middle, the water pressure and hot water only work at times, the hallways have mold and lets not discuss the carpeting because they are torn, filthy and wrinkled. The housekeeping are constantly in the hall way at 7 AM yelling at each other and laughing as if there were no guest in the rooms. Parking is in another building that if its snowing and raining you will have to walk about a block in the snow and rain to reach the Lobby. Dont saty here there are better places.

Room Tip: Dont stay here
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  • Stayed May 2012, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
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Ask PlatinumMember174 about Crowne Plaza Hotel Secaucus - Meadowlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joanne Montenegro, Director of Sales at Crowne Plaza Hotel Secaucus - Meadowlands, responded to this review
14 May 2012
Thank you for your response via TripAdvisor. Our hotel is in the process of replacing all guest room mattresses with pillow top mattresses. I will discuss your concern regarding the water pressure with our Engineering Department as well as your posting about the Housekeeping Department. In regards to the parking - The parking is adjacent to the hotel and not a block away. If bad weather, guests can always drop their lugguage with the bellman and park their car. Once again thank you for your posting and the hotel will address your concerns with the proper departments.
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Additional Information about Crowne Plaza Hotel Secaucus - Meadowlands

  • Secaucus Crowne Plaza
Address: 2 Harmon Plaza, Secaucus, NJ 07094
Price range (per night):* INR7,941 - 9,339

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