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Back to Hilton Garden Inn Secaucus / Meadowlands

Hilton Garden Inn Secaucus / Meadowlands – reviews, photos

3.0 of 5
875 Route 3, East Service Road, Secaucus, NJ 07094
Hotel amenities
Hilton Garden Inn Secaucus / Meadowlands
Ranked #4 of 15 hotels in Secaucus
4.0 of 5 stars 153 Reviews
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153 reviews from our community

What travellers say about this hotel
  • Lincoln tunnel(6)
  • Home Depot(5)
  • Very nice(4)
  • FREE parking(4)
  • Rooms are clean(3)
  • NJ transit(3)
  • Times Square(3)
  • Port authority bus(3)
  • Desk staff(3)
Traveller rating
    53
    75
    13
    10
    2
Only show reviews for Family (47) | Couples (35) | Business (32)
Date Rating
West Orange, New Jersey
Contributor
17 reviews 17 reviews
Reviews in 14 cities Reviews in 14 cities
40 helpful votes 40 helpful votes
“Nice Home away from the Storm”
4 of 5 stars Reviewed 14 January 2012
2
people found this review helpful

My wife and 3 sons (6,4,and 2) stayed at the Hilton Garden Inn for 3 nights after the freak snow storm in NJ at the end of October 2011. We were very happy with room and staff as it was crazy as everyone was looking for a place with all the power lines down. We were also greeted with free breakfast as a Hilton Gold member. We also loved the free internet access and business center, It is slightly difficult to get there as the access from Route 3 east is tricky.

Room Tip: Make sure you have a navigation system as the entrance is tricky off route 3
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  • Stayed October 2011, travelled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask BigMacII about Hilton Garden Inn Secaucus / Meadowlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGISecaucus, General Manager at Hilton Garden Inn Secaucus / Meadowlands, responded to this review
17 January 2012
Dear BigMacII:

We would like to thank you for taking the time to post a review of your stay at our Hilton Garden Inn. We were so sorry that so many people like yourself lost power during the Halloween Snow Storm and had to find places to stay. We are glad that we were able to make this difficult time a little easier for your and your family.

We hope that we will see you and your friends and family should you need a hotel in the future. Thank you again for choosing our Hilton Garden Inn.
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Vancouver. B.C.
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“20 Mins for Times Square”
4 of 5 stars Reviewed 8 January 2012
1
person found this review helpful

I stayed here late October 2011 with my boyfriend as it was much cheaper than staying downtown NYC. It was a beautiful clean hotel with a fabulous front desk staff. There is a bus very near the hotel which takes you directly to downtown New York in about 20 mins. The buses run very regularly and throughout most of the night. I would definitely stay at this hotel again. We also didn't notice any loud noises despite the fact it was next to a Home Depot. Our only complaint what so ever was that we got a little lost without a map trying to find it, and that one night we decided to be lazy and take a taxi home, and it cost us 60$. I also liked that the hotel seems very committed to customer service.

  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask backpack_to_suitcase about Hilton Garden Inn Secaucus / Meadowlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGISecaucus, General Manager at Hilton Garden Inn Secaucus / Meadowlands, responded to this review
10 January 2012
Dear backpack_to_suitcase:

We would like to thank you for taking the time to post a review of our Hilton Garden Inn after your recent stay with us. We do appreciate your business and your kind comments. We will be sure to post your review for our Team Members so they can see how their efforts assist with service to our guests.

Thank you for staying with us and we hope to see you on a future trip to our area.
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Odessa, Ukraine
1 review
“Beware of booking a cab via reception”
4 of 5 stars Reviewed 6 January 2012

Hilton Garden Inn Secaucus is a very decent hotel. The room, the amenities, the service -everything was perfect. But on the day of my departure ( I am a foreigner) I asked the hotel administrator to book a cab for me to Port Authority Bus Terminal. I needed a usual cab but a big black car arrived and I was charged 77 USD for a 15 min ride to NY. I think it's unfair, even a robbery. My mistake was that I didn't enquire about th price beforehand.
The reception administrator and the driver talked in Spanish which I don"t understand.
This final "service" spoilt my nice impression about the hotel.

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask blackseaod11 about Hilton Garden Inn Secaucus / Meadowlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGISecaucus, General Manager at Hilton Garden Inn Secaucus / Meadowlands, responded to this review
30 January 2012
Dear Blackseaod11:

We would like to thank you for taking the time to post a review after your recent stay at our Hilton Garden Inn. The cabs in Secaucus are regulated by the cab inspector and each cab company that picks up in Secaucus registers their rates with the town. The normal rates just to get in to Manhatten are $65 plus the toll to go through the Lincoln Tunnel so the rate that you mentioned would have been correct. A number of the cab companies in town use Lincoln Town cars to provide a more comfortable trip for their passengers. An alternative to the cab in to New York City would be the New Jersey Transit bus system. A one way trip on the bus is currently $3.20 and the closest bus stop is two buildings away. The only issue would be when a guest has luggage and if the bus is full, then the driver may not pick up that person.

We apologize if there was any misunderstanding on the cab fare to the city. We would also like to thank you for your comments regarding the hotel and the staff and for your kind note that you sent to our Front Office Manager. We look forward to seeing you on your next trip to our area.
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Frederick, Maryland
Contributor
16 reviews 16 reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
“A very pleasant hotel...in a GREAT location - for the price, a real winner!”
4 of 5 stars Reviewed 5 January 2012

Location – less than a mile from the Lincoln Tunnel, you really can’t find a hotel closer and on more of a straight shot right into Manhattan. It’s a little crazy getting in from the highway(s) as far as the exit ramps, but there are plenty of signs (small, but they’re there).

Staff / Service – Always friendly and accommodating. They aren’t going to get any perfect “10”s, but pleasant and helpful for sure.

Layout / Decor – Run of the mill rooms for a Hilton, but the lobby is clean and inviting, with ample lounging areas.

Cleanliness – Well maintained throughout.

Room – Standard, no frills business-type accommodations.

Shower/Bath/Bathroom – The bathroom was plain, and the shower was adequate, while not overwhelming with water pressure (sad to say).

Noise – Very little noise, especially for the are the hotel is in.

Parking – Some spaces in front, but the majority in a deck about 200 feet from the entrance
.
Linens – Comfy and well maintained. Thick enough to be adequate, but not what you might get at a Crown Plaza, for example.

Furniture – Pretty close to Hampton Inn level. Basic and functional, but nothing fancy.

Room Extras – Nothing out of the ordinary.

Closet Space - The usual sliding door double closet.

Lighting – Desk and walls.

View – Secaucus.

Elevators – Slow. Slow. Slow.

Ice / Vending – Standard, convenient.

Check In – Quick and easy.

Extended Checkout – We didn’t ask.

Room Tip: first floor is best. the elevators are soooooooooooooooo slow.
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  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask rowan1857 about Hilton Garden Inn Secaucus / Meadowlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGISecaucus, General Manager at Hilton Garden Inn Secaucus / Meadowlands, responded to this review
6 January 2012
Dear rowan1857:

We would like to thank you for taking the time to post your review of our Hilton Garden Inn. We will be sure to share your comments with our staff members. One of the comments we always focus on is cleanliness so thank you for noting that. On a recent Hilton Inspection our Housekeeping Department received 100% on cleanliness for the fourth time in a row so we are very proud of their efforts. We had not received any comments on the elevators but we did have a day in December where we took one of the elevators offline for repair so we will have the elevator company check them.

We hope to see you again on your next trip to our area and hope you have a great new year.
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Annandale, Virginia
1 review
“good quality, great price near NYC”
4 of 5 stars Reviewed 4 January 2012

This hotel was recommended to me by a friend. It was my first time trying a hilton garden inn and I must say it exceeded my expectations. The staff was friendly, the service was smooth, the rooms were clean, the beds heavenly and the bathroom was spotless. You get your money's worth. I was there with my husband and our 2 daughters who also enjoyed the hot tub and the pool. The location worked for us, very close to NYC, we just hopped on the bus and we were there in no time.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask marie k about Hilton Garden Inn Secaucus / Meadowlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGISecaucus, General Manager at Hilton Garden Inn Secaucus / Meadowlands, responded to this review
5 January 2012
Dear marie k:

We would like to thank you for taking the time to post a reply to let us know about your experience during your most recent stay at our Hilton Garden Inn. We are expremely glad that we have exceeded your expectations during this trip and hope that we can do that again when you have your next trip to our area. We will be sure to share your comments with our staff so they can see how their efforts help our guests have an enjoyable stay.
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Additional Information about Hilton Garden Inn Secaucus / Meadowlands

  • Hilton Garden Inn Secaucus
  • Hilton Garden Inn Meadowlands
  • Hilton Secaucus
  • Secaucus Hilton
Address: 875 Route 3, East Service Road, Secaucus, NJ 07094
Price range (per night):* INR7,158 - 10,513

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