We were staying at this hotel for one night after a wedding we attended in the area. It was late by the time we arrived, but I had called ahead to let them know we were going to arrive late, which was not a problem and we still received a room.

The hotel is VERY difficult to get to. Even though you can see it off I-80, there is no direct exit off the highway...we were traveling on the highway in both directions for at least 20 minutes before we finally found our way to the hotel. Make sure you get good directions prior to your stay.

As mentioned above, check-in was easy even though we were checking in at 1:00AM. The room was fine, and the only complaint I have is that noise travels fairly easily, so the following morning we could hear doors slamming in the hallway and the maid vacuuming the hallway and the rooms around us.

This property is badly in need of a renovation. Everything looks tired and dated, the entry carpet is stuck to the floor with duck tape, lots of 70's era glass mirrors.

The bar staff would preffer to read a newspaper than serve you and the resturant were ineffective at best.

I booked this Holiday Inn over the internet because it was convenient to my business appointment in Bergen County (and reasonably priced).

To be blunt, I expected not to have a good stay at this hotel. In my home region (southeastern USA) many of the Holiday Inns have suffered from a lack of renovation and investment. The newer Holiday Inn Express hotels are all very clean and comfortable, but the traditional Holiday Inns vary widely in quality. Therefore my expectations were somewhat low.

The only bad thing about my stay was that only one of the two elevators was functioning. Another guest told me that the situation was the same last year when he was in town for a meeting. Considering that this is a tower hotel with no guest rooms on the ground floor, it can take a while (as much as 10-15 minutes) to get up/down during the busy breakfast hours.

Other than that, I had a great stay. My room was large, up-to-date, and very clean. It was a true non-smoking room, as I had requested at the time of booking. I had every amenity that I could have wanted (a/c, refrigerator, coffee maker, microwave, luggage rack, desk, etc.). The bathroom had a big selection of complimentary toiletries. The management had provided a free cocktail voucher and a couple of "welcome goodies" that took me totally by surprise. (I had a dinner appointment in Manhattan, and I had to run the next morning, so I never made it to the hotel's restaurant or bar.)

In terms of location, the hotel is right next to I-80, so you'll want to run the fan in your room just to drown out traffic noise. But the location is somewhat convenient for driving to Manhattan via the GW Bridge.

Overall I had a very pleasant stay and would certainly stay there again. The room far exceeded my (admittedly low) expectations. I work for a European travel company, so I have inspected many hotels -- and this was a good stay.