With that said, I wasn't expecting a 5-star hotel, but I was at least expecting it to be clean. We checked in on Saturday around 4pm. There was a line of people waiting to check in and only one guy working the reception desk. Between him booking rooms over the phone and trying to serve customers in line, it took about 30 minutes before I got my room keys. We go to our our room (#146) and it smelled like death, mildew, and mold. It was dark, humid, and sticky-felling. Immediately I called the front desk and told them this room was unacceptable. He apologized and offered us a different room. We got to our room (#206) and it was so much better. The room was lit up nice, smelled better (although I'm sure every room smells like cigarrette smoke..even the hallways smell of smoke), and the sheets looked almost brand new. I realize that room #206 must be a renovated room. We ended up next to very loud noisy neighbors who finally settled down around 2 a.m. The hotel is definitely sketchy and I would make sure you can see your car from your window. Our television had 5 channels and the picture and sound quality of the channels were horrible. This hotel used to be a Quality Inn and I can see why they lost their flag.
If this wasn't a last minute booking, I would have never stayed here.
- Quality Inn Pleasantville
- Quality Hotel Pleasantville
