This was a disappointing experience. My benchmark for this general area is the Bridgewater Marriott and the Hilton was not as good as the Marriott. On the positive side, the staff are the best. They are helpful, friendly, and responsive. Front-desk check in was efficient and my interactions at the hotel with the staff were absolutely great.

It's obvious this hotel was something else in earlier days and has been transformed into a Hilton and I felt like the upgrade got to about 90% there, but not quite all the way. The public rooms on the first floor were fine. It's the rooms that are the problem. When you first walk in, it all looks nice. But then you can't open the closet because the track is either broken or rusted or filthy. I didn't look too hard - was grossed out. Then when I checked the tub, it did not have that clean shine that a tub has when it's clean. So who knows when the last time this tub had a good scrub down. There was black mold and the shower area had a bit of peeling paint on the ceiling. And the drain on this shower. Yuck. I can't even decribe it, but I wished I had brought my flip flops to take a shower. It just felt dirty overall.

The heating is a major problem in this hotel. Your room gets heat pumped into it whether you want it or not. I had been out of my room for 3 hours, set the thermostat at 65, but was a furnace when I came back. Called maintenance. He promptly came, but told me that the heat is pre-set, turned off my A/C, and told me to open the window. How dumb is that? When my driver picked me up, he asked me if the hotel was hot since many of us customers complain about the heat in this hotel. It makes for an unpleasant experience.

The food was very good here. I ordered room service and there were a variety of choices and the catering was tasty as well.

Overall, I would not stay here again...not because of the people, but because I won't give a hotel a second chance when the bathroom is not to par. That tells me a lot since if you're not clean in the bathroom, where else is the hotel dirty?

The Hilton Parsippany was an excellent experience. The staff was very professional and the conference center staff was attentive with an eye to detail.

I had a first floor room initially and it smelled of smoke. The first floor may have been smoking rooms at one time and that smell still lingers. The staff moved me to another floor and I had no other problems.

Rooms were clean and looked like they had been renovated with in the past 5 years. The beds were comfortable, although I very rarely sleep well on the road.. I woke up rested, but sore.

The room service menu was complete and at prices you'd expect. The fare was average, not bad, but nothing special.

Overall it was a pleasant trip.

Can't go wrong. Really nice rooms, good food and I got a great price on the internet. Hilton s are still charging for internet use for some reason...hope they come into the 21st century soon and offer free internet ($10 a day). I had to move from my first room because I have pet allergies and someone had a dog in the room and there was 2 across the hall. The front desk claimed that pets were not allowed but they did not do anything about the 2 dogs I told them about. They gladly gave me another room and were really nice about it.

We had a great experience here. Pool was nice and warm, the restaurant food was also great.