From the outside and the lobby, this hotel is beautiful. The room was large and clean, but very shabby. the bathroom was tiny, and there were very few amenities. What was most disappointing, however, was that there was NO free Internet access. Wi-Fi was only in the hotel lobby, and it was free, but was charged it to our room anyway. Plug-in Internet in the room, but for 9.99 a day! Crazy! Also, there wasn't a fridge or microwave in the room, not even a minibar! Beds were old and very uncomfortable. I would not stay there again. This hotel needs a major overhaul to make it competitive.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
17 January 2012
Thank you so much for taking the time to share your feedback with us about your stay at the Sheraton Parsippany Hotel. Regarding your comments about the physical condition of the hotel, I am excited to let you know that we are currently in the midst of a major revitalization campaign that encompasses all guest rooms, corridors, Club Lounge and Lobby/Living Room. These renovations will complement our all-new fitness center by Atlantis Sports Club & Spa, which was completed in August 2011.
Again, we appreciate your feedback and look forward to welcoming you back to enjoy our renovated facilities for a future stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC