I checked in at this hotel to find my room with missing trash can, soap, forks, and other items that this hotel claim to provide. The kitchen is very small with dirty pots and pans tucked in the cabinets. I asked for some items, and front desk always asked me to pick it up from the front. After a long day of travel all the way from Hawaii, I was too tired to go to the front desk a few times for each item that was missing. Then I called for the TV to be fixed or programmed because there were no channels. A staff came with a frown on his face and told me that he was supposed to be at the front desk, and it was the maintenance job to fix the TV. Well, I just cannot keep track of who and what supposed to do which job. All I wanted to be is comfortable. Later on that week, the same front desk staff were observed by me to be sleeping at the front. I even felt bad waking him up at around 730AM but I had to ask for a plunger because my toilet was stuffed up again for the third time. When I checked out, the same front desk staff did not even thank me for staying at this very inferior hotel but still greeted me once again with his trademark frown. Please do not believe the word Deluxe. I am very well-traveled, and this is one of the worst hotel/motel I have stayed in.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC