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Wyndham Philadelphia - Mount Laurel – reviews, photos

3.5 of 5
1111 SR 73, Mount Laurel, NJ 08054
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Wyndham Philadelphia - Mount Laurel
Ranked #14 of 28 hotels in Mount Laurel
3.5 of 5 stars 123 Reviews
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123 reviews from our community

What travellers say about this hotel
  • Very clean(8)
  • Clean and comfortable(3)
  • Fitness center(3)
Traveller rating
    31
    29
    30
    12
    21
Only show reviews for Family (33) | Couples (27) | Business (24)
Date Rating
New Castle, Delaware
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Had A Fabulous New Years Weekend”
5 of 5 stars Reviewed 5 January 2012
2
people found this review helpful

We came to the Wyndham for a birthday party for 12/30/11 and stayed until New Years day,
the hotel itself was great, averyone was very friendly and most of us who stayed were all together on the 4th and 5th floors. The room was clean and large enough, had slight problem with air conditioning, but called and they sent someone right up, problem solved.

The party was at the hotel and the staff was amazing, starting with Dawn (Catering Manager), Frank, Cindy, Joanne, Hope and Joe. They made the party a breeze, evertything ran very smooth, and organized. Whatever I asked for, they made it happen, so kudos to them!!!!!

  • Stayed December 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Natina1 about Wyndham Philadelphia - Mount Laurel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WyndhamMtLaurel, Manager at Wyndham Philadelphia - Mount Laurel, responded to this review
1 February 2012
Dear Valued Guest,

Thank you for your recent review! We continually strive to offer our guests a clean and comfortable environment, as well as a unique service experience while staying with us. We also greatly appreciate your recognition of catering manager & banquet staff, and have posted a copy of your kudos for the entire staff.

We are very happy you enjoyed your stay/banquet event and hope to see you again in the near future!

Sincerely,
The Management & Staff of the Wyndham Philadelphia-Mount Laurel
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Philadelphia, Pennsylvania
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Good stay, good price”
4 of 5 stars Reviewed 29 December 2011
1
person found this review helpful

My family of 4( 2 children,2adults)
are Staying here Dec 28-30. Check in was fast room was clean but there was only 1 trashcan in the entire room. The reason we stay here is great location, wawa right next door, Denny's across the street, fast food near by. The upside to this hotel is the pool hours 5:30am to 10 pm and they have a jacuzzi and heated pool.

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask karamyl about Wyndham Philadelphia - Mount Laurel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WyndhamMtLaurel, Manager at Wyndham Philadelphia - Mount Laurel, responded to this review
1 February 2012
Dear Valued Guest,

Thank you very much for your honest review! We appreciate your feedback and will definitely pass along your comments to the rest of our staff. Our convenient location is one of our assets and we look forward to seeing you again if you are ever in the Mount Laurel, NJ area.

King Regards,
The Staff and Management of the Wyndham Philadelphia-Mount Laurel
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New Hope, Pennsylvania, United States
1 review
“Wedding Block and Large Occupant Accomodations”
4 of 5 stars Reviewed 5 December 2011

The Wyndam in Mt Laurel held the booking for my room blocks for my wedding for december, 2011. I had the Pleasure of working with Stacy Schlaggs for all of our parties booking needs of over 150 people over the span of two nights. She and her sales staff were extremely flexible and very accomodating to both myself and my guests and their booking needs. They had also provided for us shuttle services which were timely and courteous, as well a very nicely decorated and private room for our breakfast to be held the morning after for over 120 people.

The wait staff was very courteous and very service oriented to our guests. Stacy in particular was extremely helpful in organizing all aspects of our travel and lodging arrangements. She was prompt and extremely well organized with regard to our party as well as treated us all with a very high level of prefessionalism and courtesy.

The overall appearance and cleanliness of the rooms was excellent from both feedback from our guests as well as our own personal opinions.

Highly recommended for any large party thats needs some stress free planning for travel and lodging.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Randy P about Wyndham Philadelphia - Mount Laurel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WyndhamMtLaurel, Manager at Wyndham Philadelphia - Mount Laurel, responded to this review
9 December 2011
Dear Valued Guest,

Thank you for taking the time to write this extremely kind review!

I am so pleased to hear that we not only met, but exceeded your expectations. I will be sure to share your review with our team members. Our goal is to always provide top notch service and accommodations to our guests as well as accomodate all our groups with their needs. Thank you for choosing and staying with us!

If you are ever in the Mount Laurel area again, please think of staying at the Wyndham Philadelphia-Mount Laurel.

Best Regards,
The Staff of the Wyndham Philadelphia-Mount Laurel
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ny ny
Contributor
18 reviews 18 reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
“Disappointed on several fronts..”
3 of 5 stars Reviewed 1 December 2011 via mobile

Overall the young woman at the front desk tried to circumnavigate the issues, but it was too much. Room type reserved, king with a cot...got a room with 2 double beds, complimentary breakfast in club level lunge was promised, come to find out, lounge was closed...had to go to restaurant and everyone else seemed to have a card for a free breakfast, but me. Elevator was broken the evening I came back from the wedding I was attending and also the next morning...they could have at least posted a sign. I tried the stairwell from the top floor and found myself locked out in the semi outdoor stairwell downstairs. An employee found me and walked me through their area to the guest area of the hotel. Not Im
pressed.

  • Stayed November 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask judymster about Wyndham Philadelphia - Mount Laurel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WyndhamMtLaurel, Manager at Wyndham Philadelphia - Mount Laurel, responded to this review
9 December 2011
Dear Valued Guest,

On behalf of the staff and management here at the Wyndham Philadelphia-Mount Laurel Hotel, we sincerely apologize for the inconvenience you experienced at our hotel.

We were very dismayed to read your comments regarding your stay and apologize for any inconvenience that you may have suffered. Unfortunately, we had some issues with our elevator system, which we are in the process of fixing. In addition, our Club Lounge only serves a continental breakfast Monday through Friday, which is stated on our website; I apologize if you were misinformed.

It is the desire of the service team of the Wyndham Philadelphia-Mount Laurel to provide every guest with an exceptional stay; however, in this case it does not appear that we accomplished that goal.

Again please accept my apologies and be assured that all of your comments have been addressed with all of the appropriate department managers. Thank you and we hope you will give our hotel another chance in the future.

Sincerely,

The Management & Staff of the Wyndham Philadelphia-Mount Laurel
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stevenage
Senior Contributor
21 reviews 21 reviews
Reviews in 18 cities Reviews in 18 cities
7 helpful votes 7 helpful votes
“Ok for one night”
3 of 5 stars Reviewed 16 November 2011

Stayed here overnight during a tour. Nothing really in the area unless you want to drive.
Pool was good but again no showers or changing area. Is this a feature of U.S. hotels? If so what happened to hygiene? I have never come across this in the U.K. or europe Not acceptable I'm afraid.

  • Stayed October 2011, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask irishwaterspaniel about Wyndham Philadelphia - Mount Laurel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WyndhamMtLaurel, Manager at Wyndham Philadelphia - Mount Laurel, responded to this review
18 November 2011
Dear Valued Guest,

Thank you for taking the time to write a review about your experience at the Wyndham Philadelphia-Mount Laurel. We appreciate the feedback. It is surveys like yours that provide us with insight into the guest experience that we may not be aware of.

We apologize that our pool area does not have a separate shower area; however, our pool area does meet all local and state health requirements.

We hope that if your travels bring you back to the Mount Laurel, NJ area, you will choose to stay at our hotel again.

Best Regards,

The Staff and Management of the Wyndham Philadelphia-Mount Laurel
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Additional Information about Wyndham Philadelphia - Mount Laurel

  • Wyndham Mount Laurel
  • Mount Laurel Wyndham
Address: 1111 SR 73, Mount Laurel, NJ 08054
Price range (per night):* INR5,294 - 8,582

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