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Courtyard by Marriott – reviews, photos

3.0 of 5
100 Chestnut Ridge Road, Montvale, NJ 07645 (Formerly "Holiday Inn")
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Courtyard by Marriott
Ranked #1 of 1 hotels in Montvale
4.0 of 5 stars 44 Reviews
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44 reviews from our community

    Trip type
Traveller rating
    12
    18
    8
    2
    4
Date Rating
Irvington, New Jersey
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Courtyard Montvale is a very nice hotel for a good value.”
4 of 5 stars Reviewed 31 January 2012

This was actually my 2nd stay at the Montvale Courtyard. The main area of the hotel is beautiful; spiraling stairs, large spacious areas, relaxing fireplace. The rooms are nice. They are pretty nice sized, nicely decorated, and have refrigerators. The bathroom was nice as well though the energy saving toilet had me calling maintenance for service. My only complaint would be that the elevators are rather small considering the size of the hotel. I didn't try the restaurant though the food smelled good. All in all a beautiful place.

  • Stayed December 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask tyshimah4 about Courtyard by Marriott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam, The Netherlands
Senior Contributor
39 reviews 39 reviews
Reviews in 29 cities Reviews in 29 cities
76 helpful votes 76 helpful votes
“Nicest Courtyard I’ve Seen”
4 of 5 stars Reviewed 24 December 2011

I stayed here for one night back in the summer. I've stayed at various underwhelming courtyards in the past, but I don't remember them being as nice as this one. Nice lobby, possibly-too-fancy-for-its-location restaurant attached, and great rooms. There was even a pool, although I didn't use it. Location is a bit in the middle of nowhere, so don't expect much nearby. That said, I'd happily stay here again.

Stayed August 2011, travelled on business
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Ask sinaasappelsap about Courtyard by Marriott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
los angeles
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Stay there regularly”
4 of 5 stars Reviewed 22 December 2011

I stay at this hotel frequently. it's a clean hotel and a good value.

  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask bizskitravel about Courtyard by Marriott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Woodcliff Lake, New Jersey
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
“No soul”
2 of 5 stars Reviewed 2 November 2011

My family moved into the Marriott Courtyard this past Saturday after we lost power. The hotel did a nice job handling the extra load of customers and I was planning to write a glowing 5-star review. That was until we tried to extend our stay an extra day and were told that we would have to leave because the hotel was "sold out".

Now, I realize that we did not have a reservation for the extra day. But come on, we are local residents that had no power and it was 32 degrees outside, and the Courtyard threw my family (including 2 little children) out in the street, then sent me an email saying"Elite member - we hope you enjoyed your stay."

I later found out that the "weekday" rate was double the "weekend" rate, which explained the eviction.

Bottom line - the Marriott Courtyard lacks a soul and will throw local neighbors into the cold to make an extra $100.


Please note: I am an employee of Wyndham Hotel Group. This review is my own opinion and not reflective of my employer.

  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Paul Viapiano, General Manager at Courtyard by Marriott, responded to this review
21 November 2011
Dear Keithjs,
I am very sorry we could not accomodate your family. The Snow storm left thousands of Bergen Country residents without power. We did our very best to manage our waitlist. At any given time we had at least forty people on that list. Since this was not our first emergency situation, we were able to proactively prioritize those individuals with the greatest need for a room. We priortized the elderly, the sick and any families with infants. It was important to us that those individuals on our waitlist be taken care of first. Since we are a corporate hotel, we do offer lower rates on Friday and Saturday than Sunday through Thursday. There was absolutely no change in our pricing during that time. Again we prioritized those individuals who had the greatest need. We hope you give us the opportunity to stay with us in the future so you can give us that glowing 5-star review you had planned.
Sincerely,
Paul Viapiano - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miramar, Florida
Senior Contributor
22 reviews 22 reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
“Nice stay”
4 of 5 stars Reviewed 31 October 2011

Nice hotel, polite hotel staff. Rooms were nice, cozy, and clean. Had a slight problem with room thermostat. Control on wall and window unit was never on the same page but that was minor issue. Only thing I didn't like about room was that the walls were paper thin so I could hear my next door neighbor as well as the person in the room above me whenever they took a whiz. They were both, obviously men! Made me very conscious of the noises I made in my own room. Otherwise, a nice hotel. I was in town on business and so all meals were catered within which were very nice. I didn't need to leave the hotel so I can't speak much on the area surrounding the hotel.

  • Stayed October 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Courtyard by Marriott

  • Courtyard Montvale
  • Montvale Marriott
  • Montvale Courtyard
Address: 100 Chestnut Ridge Road, Montvale, NJ 07645 (Formerly "Holiday Inn")
Price range (per night):* INR8,332 - 14,819

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