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Crowne Plaza Hotel Fairfield – reviews, photos

3.5 of 5
690 Route 46 East, Fairfield, NJ 07004 (Formerly Prime Hotel & Suites)
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Crowne Plaza Hotel Fairfield
Crowne Plaza Hotel Fairfield
Crowne Plaza Hotel Fairfield
Crowne Plaza Hotel Fairfield
Crowne Plaza Hotel Fairfield
Crowne Plaza Hotel Fairfield
Ranked #3 of 5 hotels in Fairfield
3.5 of 5 stars 71 Reviews
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71 reviews from our community

    Trip type
Traveller rating
    19
    18
    15
    8
    11
Date Rating
Manlius, New York
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“This served our needs perfectly.”
4 of 5 stars Reviewed 18 December 2011 via mobile

Stayed here a night before spending the weekend in manhattan. Convenient location, nice looking, modern. Room was spacious, beds were comfortable. Bathroom was quite small but was designed wel - high counter, storage shelves.
Only 2 complaints we can think of was pool was overly chlorinated. And because bathroom was so small with no fan I wanted to dry my hair in front of the full length mirror but there was no plug nearby.
Overall happy with our stay.

  • Stayed December 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask EHP2011 about Crowne Plaza Hotel Fairfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baldwinsville, New York
Senior Contributor
26 reviews 26 reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
“decent”
4 of 5 stars Reviewed 28 November 2011

went down with my son for a rescue squad reunion. decided to take the jeep with the top off, pack my 8 year old and go down to NJ/NYC. attended reunion picnic. stayed here Saturday instead of NYC as we where going to a Yankee game Sunday. everything was pleasant except the pool.

pool was pretty bad, crap floating around.. band-aids stuff like that.

since I do allot if business travel, my son wanted to "feel the experiance"..lol we went to eat in hotel restaurant because "thats what dad does when he's on the road". after looking over menu.. he wasn't to crazy about the food as, understandably it didn't appeal to a 8 year old. walked across street to hooligans for dinner.

room was nice, a excellent value for the tristate area.

would stay again, just probably wouldn't go swimming.,..lol

  • Stayed July 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask scooby-BTR about Crowne Plaza Hotel Fairfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston
Senior Contributor
22 reviews 22 reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
“Nice hotel that did the job for us”
4 of 5 stars Reviewed 20 November 2011

We stayed here for one night. I must admit I am rather surpirsed with some of the reviews. Our room was very clean with a VERY comfortable bed. We asked for a quiet room and got one. I do think the bathroom edged on tiny. Hubby and I decided that we couldn't be in the bathroom at the same time which wasn't a problem.
The free Wi-Fi worked perfectly. The breakfast buffet was very nice and we enjoyed the fruit, yoghurt, scrambled eggs, bacon and the lovely crisp waffles. For us, it was a great location with a good night's sleep.
I would defintely return to this hotel if I have to be in this area.

  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask novakc about Crowne Plaza Hotel Fairfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Williamsburg, Virginia
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
18 helpful votes 18 helpful votes
“Poor Customer Service”
1 of 5 stars Reviewed 11 November 2011
2
people found this review helpful

We were to stay at thsi property in May 2011 for a wedding when our car broke down prior to arrival. I called the hotel and despite it being after 6pm I was told by the Desk Agent tat the reservation would be canceleed without any charges. Well they charged me for the room and it is now November and despite leaving several messages and calling IHG corporate to file a dispute the hotel still has not contacted me nor have they issued a refund. I would definitely think twice about staying here again as I am sure there are hotels with much better service in the area.

  • Stayed May 2011, travelled with family
    • 1 of 5 stars Service
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Ask Ravs27 about Crowne Plaza Hotel Fairfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, ihgcare at Crowne Plaza Hotel Fairfield, responded to this review
12 November 2011
Dear Ravs27,

Thank you for taking the time to communicate your concerns. I apologize for any inconvenience you have experienced. I would appreciate some more information in order that I can investigate further. I have sent you a private message to obtain additional details about your experience.

Sincerely,
Brenda J.
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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“Impressed despite some of these reviews...”
5 of 5 stars Reviewed 3 November 2011

We checked in today a little reluctant based on some of the comments here. The check-in was very good, not the best in the business but good enough.
The room was well kept and very nice.
Lunch was very good. Tasty. Prompt. And waitress very professional.
Dinner was over the top super! Had old two friends meet us and told the waitress (Janet) we would be dining slowly. She made us at home, and timed her actionson our desires. The cocktails were excellent. The meals were over the top great! Prime rib, pork tenderloin, lobster risotto, and mahi-mahi, all we're super.

This is a great start to a three day stay. I am glad we came here.
And the wi-fi has been restored by the cable company after it being out from the snow and ice storm.

  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask saberblue about Crowne Plaza Hotel Fairfield
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Additional Information about Crowne Plaza Hotel Fairfield

  • Crowne Plaza Fairfield
Address: 690 Route 46 East, Fairfield, NJ 07004 (Formerly Prime Hotel & Suites)
Price range (per night):* INR8,108 - 9,506

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