I stayed here last week. The next day after my stay, I received an e-mail from the GM asking "How was your stay?" I wrote the following e-mail expecting some sort of contact in return. To save myself some time, I will simply cut and paste my e-mail. It tells the facts.
Message sent Friday, January 27, 2012 8:05 PM
Mr. (last name removed as a courtesy), Being a frequent business traveler and Marriott user, I must say your hotel was one of the most disappointing hotels I have stayed at in quite some time. To be fair, your lobby was nicely done over but the rest of the hotel is seriously in need of updating.
The carpets were stained and the mildew smell in the shower curtain was to the point where I had to keep the bathroom door closed. I stayed at a Courtyard in Albany last week that was exceptional. My stay at your hotel makes me question my loyalty to the Marriott brand. I have to be in Edison once every other week for the rest of 2012 and I will not be staying at your hotel.
I am a loyal Tripadvisor user and I strongly feel I always give a very fair assessment. Your hotel simply is not good. Lastly, and not a big deal but I reserved a king size bed and extra pillows. Neither were available. Thank you for your email.
- Courtyard Edison Woodbridge
- Marriott Edison
- Courtyard Edison
- Edison Marriott
- Edison Courtyard
