The Star Inn in Cape May, NJ, has it all -- almost. Stellar beach block location; proximity to great restaurants and downtown promenade; the increasingly familiar and desirable Congress Hall name; super-clean, roomy, attractive, family-sized efficiencies in the motel section. (N.B.: The "inn" section has matchbox-sized rooms for top-flight prices.) The caveat: The front desk staff is stiff, unfriendly, and curt and sets a bad tone for the stay, at arrival, at check-out, and in-between. We found the same to be true of the cafe/"general store" staff at Congress Hall who seemed stiff and rushed. These experiences were balanced by the pool staff who were wonderfully friendly, accommodating, and courteous. (Another form of poor service: The wifi connection is weak and spotty.) We would give The Star Inn another try, but hope for service that makes us feel at home.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC