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Baymont Inn & Suites West Lebanon – reviews, photos

2.0 of 5
45 Airport Rd, West Lebanon, NH 03784 (Formerly Airport Economy Inn)
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Baymont Inn & Suites West Lebanon
Baymont Inn & Suites West Lebanon
Baymont Inn & Suites West Lebanon
Baymont Inn & Suites West Lebanon
Baymont Inn & Suites West Lebanon
Baymont Inn & Suites West Lebanon
Ranked #2 of 3 hotels in West Lebanon
3.0 of 5 stars 51 Reviews
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51 reviews from our community

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Date Rating
pointe-claire, Quebec
Senior Contributor
28 reviews 28 reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
“Good stopover but there is better”
3 of 5 stars Reviewed 19 December 2011

We stayed here for 1 night on our way to Boston. Having stayed at Baymont Inns before & having read the somewhat decent reviews we took a chance. The hotel is far up off the main road so it is quiet but that is about the end of the positives. The beds felt like slabs of cement, the baseboard heater pinged all night (sounded like water drip), there was signs of mold near the ceiling in the bathroom and the neighbor kept going in & out of his room until all hours, leaving the door to slam shut...suggestion, take the springs off so people can close them properly. Needless to say we did not get much sleep. Did I mention the huge spotlight outside our room? The continental breakfast was standard at best. Baymont emailed me a survey about the hotel, which I went into great detail about....have not heard a thing since. If you need to stay in the area, I would suggest White River Junction, much better quality hotels there.

  • Stayed December 2011, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grevenmacher
Senior Contributor
33 reviews 33 reviews
Reviews in 25 cities Reviews in 25 cities
28 helpful votes 28 helpful votes
“Worn furniture, sticky carpets, smelly common areas”
1 of 5 stars Reviewed 8 November 2011
2
people found this review helpful

We booked this place as a Hotwire hot deal, i.e. knowing the approximate area of booking, but not the exact hotel. So far we have had excellent experience with Hotwire and this hotel was listed as a 2 1/2 star with a sizeable majority of customers satisfied, usually a good sign.

The reality on the ground was different, though. The computer facilities are sandwiched in the glass box between two sets of sliding entrance doors. The windows were filthy. The lobby smells of popcorn as a popcorn machine is one of the features of the hotel. The lift and stairwells reek of cigarette smoke and the stairwell next to the popcorn machine is very dirty.
The two rooms we had contained the standard furniture you'd expect, but it was very well worn (see photos). The carpeting was sticky to walk on and the bedspreads felt stiff to the touch - no cleaning here please! Apart from that, the rooms were reasonably clean. In one bathroom, a ceiling tile was coming loose and looked like it would fall down (see photo). The hotel did not react to our urgent maintenance request during our two-night stay.
Breakfast is not worth writing home about, but there is a Panera's down the road.
Restaurants in the area were not particularly exciting.
In short: avoid unless you have to go here for business, this is at the very most a one star and is ridiculously overpriced.

The hotel and Hotwire were given an opportunity to comment. The hotel did not bother reacting and Hotwire vigorously defended their rating and then said they could not view the pictures due to their firewall asking for a paper copy. Yeah right.

Room Tip: Avoid 214, it's right underneath the washing machine and the dryer and you will know when they a...
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  • Stayed October 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Travellers are raving about these West Lebanon hotels

Six South St Hotel
4.5 of 5 stars
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Illinois
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“I'd give it a zero if it were an option”
1 of 5 stars Reviewed 28 October 2011

I don't know where to begin. When we checked in, the guy at the desk said that he showed no record of us having paid for the room in advance (which we had). He also said they have a really great breakfast at this hotel. HUH???. This leads me to wonder where he has eaten breakfast before. To say the breakfast was pathetic would be an understatement. First of all, the trash cans were overflowing, with trash on the floor. The selection was pathetic. I'll stop now before I make myself ill. As for the room, we had a giant spotlight outside our window. Even with the drapes closed, the light lit up the entire room. Sleeping would have been impossible had we not thrown the bedspread over the curtain rod to try to block out the searchlight outside. The next morning the girl at the desk said the guy must have been crazy because she said it clearly showed we had paid in advance. I wish she would have been there when we checked in so we wouldn't have had to worry about it all night. Anyway, I know the hotel options are limited in this area, but you really might want to stay elsewhere!

  • Stayed October 2011, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wells
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Not up to our expectations”
2 of 5 stars Reviewed 4 October 2011

The room flet very damp musty. The room was not in good shape. The breakfast was poorly staffed. Overall, just a 2 star hotel.

Room Tip: Stay at another hotel.
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  • Stayed September 2011, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derry, New Hampshire
Senior Contributor
24 reviews 24 reviews
Reviews in 20 cities Reviews in 20 cities
41 helpful votes 41 helpful votes
“Bad Odor in Room”
3 of 5 stars Reviewed 29 September 2011
1
person found this review helpful

The hotel is your average 2 or 3 star hotel with standard rooms and complimentary breakfast in the morning. The room seemed clean but it had an awful musty odor to it which we continued to smell throughout the night. Luckily we were leaving at 5:30 am for surgery at DHMC. I guess the place served it's purpose.

  • Stayed September 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Baymont Inn & Suites West Lebanon

  • Baymont Inn West Lebanon
  • Baymont Hotel West Lebanon
Address: 45 Airport Rd, West Lebanon, NH 03784 (Formerly Airport Economy Inn)
Price range (per night):* INR4,585 - 7,270

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