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Anchorage Inns & Suites – reviews, photos

2.5 of 5
417 Woodbury Ave., Portsmouth, NH 03801
Hotel amenities
Anchorage Inns & Suites
Anchorage Inns & Suites
Anchorage Inns & Suites
Anchorage Inns & Suites
Anchorage Inns & Suites
Anchorage Inns & Suites
Ranked #10 of 18 hotels in Portsmouth
4.0 of 5 stars 150 Reviews
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150 reviews from our community

What travellers say about this hotel
  • Continental breakfast(7)
  • Rooms are clean(5)
  • Very nice(4)
  • Hot tub(4)
  • Friendly and helpful(3)
  • Great time(3)
  • Very friendly(3)
Traveller rating
    75
    44
    14
    11
    6
Only show reviews for Family (27) | Couples (53) | Business (18)
Date Rating
Massachusetts, USA
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Staff gets the stars”
4 of 5 stars Reviewed 1 November 2011
1
person found this review helpful

Escaped to the Anchorage while our power was out. Room was clean, breakfast with a waffle machine was pretty good, and the pool, while small, had adult only hours from 10 p.m. to 11 p.m. Some noise travels between floors and rooms, but it didn't disturb our sleep. There is a policy of quiet hours.
We checked prices at the nearby hotels before settling on the Anchorage because the staff was so friendly while coping with an influx of guests who had no power at home. Had we known about the microwave and fridge we could have brought food from our defrosting fridge at home.
The staff encouraged our visit to a supermarket a mile or so down the street and a fellow guest who lived locally confirmed that the RoundAbout restaurant within view of the motel would fed us well...which it did in a diner setting.

Room Tip: Rooms next to pool do have chlorine smell, but no problem 2 or 3 rooms away. Those on the back are...
See more room tips
  • Stayed October 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Marnie22 about Anchorage Inns & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Orleans, Louisiana
Top Contributor
86 reviews 86 reviews
Reviews in 25 cities Reviews in 25 cities
23 helpful votes 23 helpful votes
“convenient to interstate”
4 of 5 stars Reviewed 24 October 2011

This hotel could not be easier to find: take exit 6 off I-95 (when heading north), and you're looking at it. In spite of being so close to the interstate, the hotel is very quiet, and you have the option of running the in-room AC on "fan only," which drowns out all sound.
We found the Anchorage to be clean and staff to be cheerful and helpful. Beds were comfortable. Bathroom was sufficiently spacious with in-tub shower. Breakfast (included) was adequate. Hotel has indoor swimming pool and hot-tub!
It's about 1.5 miles or so to the "old town." We walked it, through clean and safe neighborhoods. There is ample parking at the hotel and ample pay parking downtown, but meter-maids are out all day, everyday!
Overall this is a very good value for the money. The distance from the old town is the only drawback, and not a problem for those who like to walk.

Room Tip: We were told the "west wing" was quieter, which is where we were, and noise was not a prob...
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  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask rambleyat about Anchorage Inns & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Georgia
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
23 helpful votes 23 helpful votes
“Don't leave anything behind and hope to get it back!”
1 of 5 stars Reviewed 23 October 2011

We have stayed at and recommended the Anchorage Inn several times in the past year mainly because it was a convenient location for us. The hotel itself is OK but seems to lack the warmth that I have noticed at other similar hotels in the area.

Here is where I am very angry with this hotel. My sons were swimming in the pool and left behind some athletic gear. We called the hotel as soon as we realized it was missing and was told it had been found by the housekeeper but she would not be back until the following day. Late the following day I called back and was told that the housekeeper found it but assumed it belonged to a maintenance man and 'threw it in the back of his truck'. The said employee was not available at that time so I said I would come back. Two days later I came back and asked about the item and was told (with a shrug) that the said employee had quit and they did not know where he was.

I was a bit appalled that a) a lost and found item located in an area frequented by guests was just 'assumed' to belong to an employee b) there appears to be no tracking system in place for lost items and c) the hotel employees and Gina at the front desk specifically were absolutely unapologetic about it and had no desire to help me or attempt to make it right. I left my contact information and asked for a call from the owners of the hotel but apparently my continued business at their establishment is not needed as they have made no attempt to contact me.

I have had issues with Gina at the Front Desk before due to her surly attitude and overwhelming lack of interest in representing the Anchorage Inn in a professional manner. I have called the Anchorage Inn before and spoken to her to find a room for out of town company, according to her there was NOTHING available except their beautiful but out of my price range suites. Oddly enough, when I called and spoke with Tom just a few hours later, there were plenty of rooms available. I realize that reservations can be cancelled and inventory can change but this happened two times in a row. I do not think it was a coincidence.

I have directed 5 different sets of house guests to the Anchorage Inn in the past months and had planned to use them for all of my out of town company since it is a good location for us. Unfortunately, the Anchorage Inn and Gina as their Front Desk Representative specifically appear to have no desire to provide good quality customer service, I will instead direct my business elsewhere. I will however make sure to inform every person that I can about my experience at the Anchorage Inn and the reasons why I can no longer recommend that anyone stay there. I surely hope that the owners of this hotel do something about their current staff. Leaf season can only carry a business for so long, word of mouth and a positive experience is what creates repeat customers.

  • Stayed October 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roy Rai, Manager at Anchorage Inns & Suites, responded to this review
25 October 2011
Dear Guest,
We are sorry about the miscommunication on this issue and your lost articles. We have a Lost & Found system where articles that we find are logged and put in a safe. The items that the maintenance man had were his items, which we checked. If you were under a different impression we are again sorry for the misunderstanding. We did everything we could think of to find your things and do not wish that any of our guests have an unpleasant stay with us for any reason.
Thank you,
Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pancake Hill, New Brunswick
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“Great Value”
4 of 5 stars Reviewed 13 October 2011
1
person found this review helpful

We stayed for the Canadian Thanksgiving weekend. The rooms were clean. It advertises non-smoking until you check in and find there is a selective area for tobacco abuse. The room too close to the pool has the odor of chlorine. While not perfect, the accomodations were comfortable. The breakfast nook is much too small.

  • Stayed October 2011, travelled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wooster, Ohio
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Stayed for 2 nights in april 2011”
5 of 5 stars Reviewed 12 October 2011

we stayed here for 2 nights after originally staying at the ramada inn 2 miles away in kittery, ME. There was a reason we left the ramada and anchorage inn was excellent. The rooms are not the largest, but they are clean and nicely appointed. We enjoyed the indoor pool and jacuzzi. The staff was very friendly and even price matched the lowest price we found online for their hotel. it is fairly close to anything you would want to do in the Portsmouth area.

  • Stayed April 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Anchorage Inns & Suites

  • Anchorage Hotel Portsmouth
Address: 417 Woodbury Ave., Portsmouth, NH 03801
Price range (per night):* INR5,424 - 9,562

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