We thought we were getting a pretty good deal at nearly $100 per night for a weekend getaway, the website was a bit outdated but the pictures looked decent. They advertised as having the biggest indoor heated pools in the area - the pool was cold, dirty and covered by a duct taped solar cover, the hot tub was filthy, looked like it hadn't been used/cleaned in years, they advertise as having a "game room", we found 2 1980's arcade games and a 20 year old eliptical and treadmill with a puddle sitting under them. How enviting! The hallways smell like a nursing home and the room was outdated and dirty. The bathroom smelled funny, was moldy and from the 1970's. I found a long black hair stuck to the towel rack. There was 1 staff member running the building at a time - they were nice enough, but if you needed something - for instance a hair dryer (which they advertise that each room is stocked with one), you are asked to come to the front desk to pick it up because "I am the only one here", the beds are so old and worn out - you can feel every spring in the bed. Looks can be decieving! The outside of the building and the website put on quite a show.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
16 February 2012
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Thank you for taking the time to write this review. We really appreciate your honesty and from here we will be able to learn a few things in order to improve the quality of services that we offer to our guests. The issues and the problems that you have posted here will be discussed over our staff meeting and we will be coming up with some solutions in order for us to serve you better. Thank you for choosing us and we are expecting to see you again in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC