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Mount Washington Valley Inn – reviews, photos

1.5 of 5
1567 White Mtn. Hwy, North Conway, NH 03860
Hotel amenities
Mount Washington Valley Inn
Mount Washington Valley Inn
Mount Washington Valley Inn
Mount Washington Valley Inn
Mount Washington Valley Inn
Mount Washington Valley Inn
Ranked #23 of 24 hotels in North Conway
2.0 of 5 stars 71 Reviews
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71 reviews from our community

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Traveller rating
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    6
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Date Rating
Derry, New Hampshire, United States
1 review
4 helpful votes 4 helpful votes
“I would have rather stayed at a crack den”
1 of 5 stars Reviewed 20 January 2012
4
people found this review helpful

My boyfriend and I decided to stay at the Mount Washington Valley Inn for our two year anniversary. I booked the room because it looked nice from the website and it said it had the largest indoor heated pool in the area, jacuzzi in room, and hot tub. That's not a bad deal at all for a little over 100 bucks a night. We arrived about an hour before check in and they let us check in early. I should have taken the hint from the empty parking lot that this place was a total dump. The hallway was filthy and smelled weird and it was FREEZING. Probably about 40 degrees. I still had high hopes. We entered the room and it was just as cold as the hallway and it was filthy and disgusting. There were dirty finger prints on the walls, stains on the lamp shades, and worst of all. A stain on the blanket on the bed, I kid you not people. Being that it was my anniversary I still tried to keep a positive mind set. Maybe the pool will be nice? Maybe not at all. It had a disgusting solar tarp covering it and it looked really really dirty. It smelled like mildew. I put my hand in it and the water was cold. We went over to the jacuzzi which was about half full and also very dirty. I can't believe people would walk around in bare feet here. The game room was awful. It was really moist in there and it had a staggering total of 2 video games. There was a bunch of insulation and some other random junk. After about 20 minutes of being in this horrific place I went to the front desk and asked the lady if I could get a refund. She told me to call Orbitz (which I booked it off of) I called Orbitz and cancelled the room and went to the North Conway Grand Hotel instead. This hotel was 20 dollars more and a billion times more worth it. I felt really bad doing this but who ever runs this dump should take a look at the reviews and either burn it down or fix it up.

Room Tip: Run far far away.
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  • Stayed January 2012, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Nick L about Mount Washington Valley Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Smeeta Patel, Guest Relations Manager at Mount Washington Valley Inn, responded to this review
16 February 2012
Dear Guest,

We truly apologize if you feel that we jeopardize your second year anniversary as a couple. We did not mean to do that, we are in fact, have been rendering the very best services that we are capable of giving to our valued customers. I can guarantee that the concerns that you mentioned in this review will surely be tackled in our staff meeting. Thank you and we still hope that you will come and stay with us in the future.
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Dracut, Massachusetts
1 review
1 helpful vote 1 helpful vote
“Worst Place I Ever Stayed”
1 of 5 stars Reviewed 15 January 2012
1
person found this review helpful

We thought we were getting a pretty good deal at nearly $100 per night for a weekend getaway, the website was a bit outdated but the pictures looked decent. They advertised as having the biggest indoor heated pools in the area - the pool was cold, dirty and covered by a duct taped solar cover, the hot tub was filthy, looked like it hadn't been used/cleaned in years, they advertise as having a "game room", we found 2 1980's arcade games and a 20 year old eliptical and treadmill with a puddle sitting under them. How enviting! The hallways smell like a nursing home and the room was outdated and dirty. The bathroom smelled funny, was moldy and from the 1970's. I found a long black hair stuck to the towel rack. There was 1 staff member running the building at a time - they were nice enough, but if you needed something - for instance a hair dryer (which they advertise that each room is stocked with one), you are asked to come to the front desk to pick it up because "I am the only one here", the beds are so old and worn out - you can feel every spring in the bed. Looks can be decieving! The outside of the building and the website put on quite a show.

  • Stayed January 2012, travelled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask melissajw82 about Mount Washington Valley Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Smeeta Patel, Guest Relations Manager at Mount Washington Valley Inn, responded to this review
16 February 2012
Dear Guest,

Thank you for taking the time to write this review. We really appreciate your honesty and from here we will be able to learn a few things in order to improve the quality of services that we offer to our guests. The issues and the problems that you have posted here will be discussed over our staff meeting and we will be coming up with some solutions in order for us to serve you better. Thank you for choosing us and we are expecting to see you again in the future.
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Saint John, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Disgusting......”
1 of 5 stars Reviewed 3 December 2011
2
people found this review helpful

would not recomment this hotel at all paid over 100.00 know you only pay what you get for but never even got 100.00 worth- dirty and disgusting. Would not even take a shower hair in the tub - hallways were disgusting filthy dirty. stay away from this place especially with your family (small children)

Room Tip: one i am sure is no better than the rest
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  • Stayed December 2011, travelled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask linda h about Mount Washington Valley Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Smeeta Patel, Guest Relations Manager at Mount Washington Valley Inn, responded to this review
6 December 2011
First off, thank you for choosing to stay at Mount Washington Valley Inn. We do apologize if you feel like you didn’t get what’s well-worth your money. Under these circumstances, we can assure you that we have already been working on to improve the cleanliness and proper sanitation at our hotel so that customers would not hesitate to stay here along with their family and kids. Also, we are working hard and still on the process of conceptualizing things as to how we could make all your pay worth it and make your stay a memorable one.
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JEFFERSONVILLE
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Clean, Comfy and Convenient”
4 of 5 stars Reviewed 19 November 2011

We had hoped to get a hot week from our travel club in No. Conway, but when that fell through we used our Roomsaver coupon book and spent two nights here. The staff was extremely friendly and the room was nice. The hot tub was a little too hot to our likings and the pool area was not too inviting, but we did enjoy the breakfast, especially the coffee and it was a very convenient location to see the sights. It was off season, but we always find something interesting to do - like the Mount Washington Weather Observatory just a half mile down the road.

Room Tip: I always ask to see an available room before I commit.
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  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MATOBIN about Mount Washington Valley Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Smeeta Patel, Guest Relations Manager at Mount Washington Valley Inn, responded to this review
21 November 2011
Thank you for choosing Mount Washington Valley Inn. We are just so delighted to hear positive comments from you. We always make sure that we welcome our customers with our friendly smiles and our helping hands. Rest assured that we will always be after the welfare of our valued clients. Thus, we are inviting you to come back again and enjoy another trip with us. Thank you!
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Lewiston, Maine
2 reviews
1 helpful vote 1 helpful vote
“best value...”
4 of 5 stars Reviewed 28 October 2011
1
person found this review helpful

Checked n late..very helpful frontdesk agent directed us too ur room. The Room was comparitively very neat and clean for the low price we paid...Nothin Fancy but clean...Kept to my expectations...perfect shopping location for next morning....breakfast was a plus...we did'nt have to go out it was right there so we could go shop directly...

  • Stayed October 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask spsaijass about Mount Washington Valley Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Smeeta Patel, Guest Relations Manager at Mount Washington Valley Inn, responded to this review
2 November 2011
Thank you for taking the time to write a review about your stay at our Inn. We are so glad that you found our staff and accommodations so enjoyable. We pride our Inn on the quality of service we provide to our guests so it is so nice to hear that it was recognized. Additionally, we are pleased to hear that you found the location so convenient. We look forward to your next visit and appreciate the feedback you gave.
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Additional Information about Mount Washington Valley Inn

  • Mount Washington Valley Hotel
  • Mount Washington Valley Motel
Address: 1567 White Mtn. Hwy, North Conway, NH 03860
Price range (per night):* INR4,033 - 12,546

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