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BEST WESTERN Granite Inn – reviews, photos

2.5 of 5
10 Saint Laurent Street, Nashua, NH 03064-1148
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BEST WESTERN Granite Inn
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BEST WESTERN Granite Inn
Ranked #8 of 11 hotels in Nashua
3.0 of 5 stars 38 Reviews
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38 reviews from our community

    Trip type
Traveller rating
    6
    14
    1
    7
    10
Date Rating
Westfield, New Jersey
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Average Hotel Great Resturant”
3 of 5 stars Reviewed 4 February 2012

We stopped here on our way to Vermont. The room was a little worn out and a little dirty, the bed was uncomfertable. The saving grace was the attached 99 restaurant which was excellent. The free hotel breakfast was not bad either. For those reasons I would consider staying here again. There is not much to do in Nashua, but if I was passing through again maybe.

  • Stayed February 2012, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask lbifan36 about BEST WESTERN Granite Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BC Management, General Manager at BEST WESTERN Granite Inn, responded to this review
7 February 2012
Thank you for taking the time to review us on TripAdvisor. I am glad to hear you would consider us again in the Nashua area. New bedding is being installed by end of March 2012 and we are also renovating rooms. Thank you for the comments, we take feedback very seriously.
Brent - GM
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Saint Augustine, Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Worn and Dirty”
2 of 5 stars Reviewed 8 October 2011

This hotel is centrally located to all of the Nashua highways, and it has a 99 Restaurant attached, so it is very conveniently situated. We reserved 2 rooms for 4 days for family members for our daughter's wedding. What an embarrassment! We occupied 1 smoking room and 1 non-smoking room, but both rooms were very dingy, the kind of dinginess that comes from long-term failure to clean properly or renovate the rooms. The lobby and the front of the hotel are clean and attractive, but the rooms are downright scary. We went to Target and bought plug-in air fresheners immediately!

After entering both rooms, I pulled back the sheets to check for bedbugs -- no bedbugs, but the box springs had lots of human hairs on them, so obviously the covers of the box springs and the dust ruffles had not been removed or washed in a long time. Both rooms had repairs to the wallpaper where squares of wallpaper had been attached with an industrial stapler on one side, leaving 3 sides to flap around. One bathroom had mold on the ceiling, and the other bathroom had residual smears of glue, etc, where tile had been repaired.
On our first night, I looked up from our bed, and dust cobwebs that were caught in the popcorn ceiling were swaying overhead each time the AC turned on! When I turned down the bedcovers, I noticed a smear of red blood on the inside of the bedspread, so it obviously had not been washed before our arrival. The bottom fitted sheet had a cigarette burn hole in it. When I made my bed the next morning, I noticed that the lamp plug next to the bed had a cord so frayed that it was a fire hazard. The vent of the AC unit in one room was crusted with mold and dirt, and the sheer curtains over the window were stained yellow from lack of washing.
The glass exit door which led to the outside and to the restaurant was covered with dust and fingerprints. The mat inside the door was covered with crushed autumn leaves. During our 4-day stay, neither the door nor the mat were ever cleaned. It was so amusing to see an employee outside, stabbing leaves and trash with a spike to clean the parking lot; yet management never even thought to clean the doors or the mats!!
In passing, I should mention that the free breakfast nook was very nice, with fresh coffee, yogurt, and make-it-yourself waffles, and the computers with internet service were a nice convenience. Nevertheless, our wedding party complained about the filthy condition of the rooms and the fact that 2 of the 3 soda vending machines spaced throughout the hotel were out-of-order (the front desk knew of this problem and said that the machines were continually broken - they would not refund our money for sodas).
Run -- don't walk-- away from this hotel. There is no excuse for this kind of filthiness.

Room Tip: I don't think there are any good rooms.
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  • Stayed September 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask John B about BEST WESTERN Granite Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Senior Reviewer
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Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Average at best”
2 of 5 stars Reviewed 27 September 2011

We recently stayed at this hotel. We were in town for a wedding, but there was a NASCAR event the same weekend so all other hotels in the area were booked solid - so I believe we payed above the normal rate for this hotel. The room air conditioner was noisy and difficult to sleep with - since the room air was stuffy without it, we tolerated the noise. Breakfast, free internet access, and free parking were included in the online booking. The rooms also include a fridge and microwave. However, the breakfast was not great. Worst of all was that the entire breakfast service was based upon disposable polystyrene bowls, cups, and plastic cutlery which is not a desirable means to eat breakfast and a very poor environmental business practice. However, had we paid a lower rate, the plus would have been it was in a convenient location right off the highway, and it would suffice for a one night stay to break up a long road trip for example.

  • Stayed September 2011, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask mjpm3 about BEST WESTERN Granite Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BC Management, Manager at BEST WESTERN Granite Inn, responded to this review
28 September 2011
Dear Mjpm3,

I am sorry to hear you feel the price of the room was too high, but hotel rate is based on occupancy. The higher the demand for the rooms, the higher the price. You will always find higher rates during NASCAR events. As far as the disposable breakfast items are concerned there is not much we can do right now. We don't have a large enough facility to wash dishes for a 104 unit hotel. The breakfast area was built in 2008 to accomodate a "free continental breakfast." Since then our offering of items has grown extensively as we try to provide as large a selection as possible without charging the guests, but unfortunately without a major renovation we will have to use disposable items in the breakfast room for now. We are preparing to introduce non-disposable coffe cups, so hopefully this will be a good start for us. We do understand the importance of environmental impact and we are currently working on an energy efficiency upgrade that includes all lighting, air conditioners, and appliances. Thank you for your comments, we are working on them!

Regards,
Brent
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Houston, TX
Senior Contributor
24 reviews 24 reviews
Reviews in 19 cities Reviews in 19 cities
27 helpful votes 27 helpful votes
“Beware the best of Nashua”
2 of 5 stars Reviewed 21 September 2011

I recently stayed at this establishment. It is dank, dingy, worn out and smells bad. It appears that the staff has made a modicum of effort to do some upgrades, but they have fallen quite short. The room was big, but the carpet was worn out. It just had that creepy feel of "dirty". Perhpas I'm being a bit melodramatic, but I will not stay there again. Given that the hotel is only 20 minutes from the Manchester airport, I'd probably stay in Manchester next time and drive down for the meeting instead of staying at the Granite Inn again.

Room Tip: I'm not sure that there are any.
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  • Stayed September 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask WKHouston about BEST WESTERN Granite Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
salisbury, VT
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Good location, decent price.”
4 of 5 stars Reviewed 12 September 2011

This hotel is in a good location. Easy access to shops and downtown. Clean and at a decent price. Includes microwave, fridge and free internet.

  • Stayed September 2011, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask msulliv about BEST WESTERN Granite Inn
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Additional Information about BEST WESTERN Granite Inn

  • Best Western Nashua
  • Best Western Granite Hotel
  • Nashua Best Western
Address: 10 Saint Laurent Street, Nashua, NH 03064-1148
Price range (per night):* INR4,985 - 6,553

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