I have recently traveled on an extensive one month cross country trip and have stayed at many different hotels and this hotel would be one that delivered the least bang for the buck. I paid 149.00/ night over the holiday weekend plus a pet fee. The hotel itself is clean and the employees were very friendly and mostly helpful but some things need work. The hotel is well situated and had a great field behind it for exercising the dog. Our room was in the basement and was the room with a tile floor which I can understand as it was pet friendly but I wish there was at least a throw rug between the beds, the floor was cold. The heating unit was quite noisy and the weekend we were there they had some issue with the heating and since we were in the basement the repair men were quite noisy as was the large hose running water outside our window, they were draining something. My biggest complaint would be the breakfast. They had two employees trying to make omelettes to order and they were burnt black two mornings in a row. The waffles were pre-cooked and held in a warming tray so they were mushy. The eggs and waffles were all they offered for hot food. There was a fine cereal selection and apple and orange juice but no yogurt, bagels or English Muffins and the only fresh fruit was oranges or apples(the worst apples ever). Why not skip the eggs, let us make our own waffles and offer some more fruit, yogurt, oatmeal, or danish. I just think if this hotel had any competition they could never charge the prices they do and not do any upgrades to the hotel and the breakfast.

Our three night stay was very comfortable and the service was excellent! Our room was spacious and clean and the air conditioning worked beautifully on the 95 degree day we arrived on. Breakfast was yummy with omelets and pancakes offered. Just wish the coffee had been a little stronger. I highly recommend this hotel.

Friendly welcome. Very helpful folks at front desk. Very good breakfast comes with room. If you could only stop there. In the summer, rooms were stuffy, inadequately air conditioned, somewhat dirty and very dated. Quite a few spiders in room. Do not request a roll away cot - you are better off on floor. At $189/night, a very poor value. And most importantly to my teen age kids - if you have AT&T cell phones - there is no reception here. Have to go across the street to top of hill.

We drove up to New Hampshire to attend a wedding at the mountain. We had booked a couple months earlier which after haggling with the person who setup the reservation to allow us to stay one night, which they mandate a 2 night minimum. Got our confirmation email from them showing the 1 night, the night that we arrived. We get to the front desk and they cannot find our reservation. States they had us setup to arrive the prior day. We advised that that was incorrect. The front desk advised us that they charged us for the prior nights stay, but had openings for that night, so she booked us in while we waited for the manager Kevin to come over from the resort across the street. Kevin arrives and says that the booking was guarenteed, so we were charged. We did not bring the confirmation with us, and with a 1/2 hour to get ready for the wedding, we didn't have much time to argue. This resulted in us paying $189.00 per night, which turned out to be a $400.00 room for the night. We arrived home and found the e-mail confirmation, confirmed that we were in fact correct, and then forwarded it bestwestern customer service and the hotel itself. Best Western responds that the motel is privately owned, and we should get a response from the resort. We in fact did, Kevin disregarded the confirmation, stating they had 2 nights in their system, so we are out of luck. I'm sure that our credit card company will do a charge back given we never signed for the night we were charged and we have the confirmation. I will not go back. Now onto the property.
The hotel is clean but dated. It is not worth $189.00 a night. It's probably a $89.99 a night hotel, but due to them having a monopoly in the area (resort across the street is owned by them), people will pay. Didn't eat the breakfast nor use the pool as we wanted to get out of there. I'd stay away and stay in West Lebanon at the Belmont before going back here.