traveling a lot in new england this is definitely a lot better than some mom and pop establishments. Those giving bad reviews just haven't been around enough!!

Great omelettte for breakfast - thanx

When you are skiing at Mount Sunapee and want to stay close you have two choices here or at their upscale timeshare (Mountain Edge Resort) across the street. Without the location this place could not charge more than $50/night but because it is so close to the mountain they can charge a lot more. The only pro about this hotel is how close it is to Sunapee and the free shuttle they run there continually throughout the day. This Best Western is really run down and although they have been completing renovations over the past several years our room showed no improvement. If you do not expect more than you would find at a cheap motel you will be happy here. If Holiday Inn Express is the lowest quality of hotel you can tolerate then stay at the Mountain Edge Resort because this place is not up to that standard.

I have recently traveled on an extensive one month cross country trip and have stayed at many different hotels and this hotel would be one that delivered the least bang for the buck. I paid 149.00/ night over the holiday weekend plus a pet fee. The hotel itself is clean and the employees were very friendly and mostly helpful but some things need work. The hotel is well situated and had a great field behind it for exercising the dog. Our room was in the basement and was the room with a tile floor which I can understand as it was pet friendly but I wish there was at least a throw rug between the beds, the floor was cold. The heating unit was quite noisy and the weekend we were there they had some issue with the heating and since we were in the basement the repair men were quite noisy as was the large hose running water outside our window, they were draining something. My biggest complaint would be the breakfast. They had two employees trying to make omelettes to order and they were burnt black two mornings in a row. The waffles were pre-cooked and held in a warming tray so they were mushy. The eggs and waffles were all they offered for hot food. There was a fine cereal selection and apple and orange juice but no yogurt, bagels or English Muffins and the only fresh fruit was oranges or apples(the worst apples ever). Why not skip the eggs, let us make our own waffles and offer some more fruit, yogurt, oatmeal, or danish. I just think if this hotel had any competition they could never charge the prices they do and not do any upgrades to the hotel and the breakfast.

Our three night stay was very comfortable and the service was excellent! Our room was spacious and clean and the air conditioning worked beautifully on the 95 degree day we arrived on. Breakfast was yummy with omelets and pancakes offered. Just wish the coffee had been a little stronger. I highly recommend this hotel.