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Comfort Inn – reviews, photos

2.0 of 5
242 Daniel Webster Hwy., Merrimack, NH 03054 (Formerly Days Inn)
Hotel amenities
Comfort Inn
Comfort Inn
Comfort Inn
Comfort Inn
Comfort Inn
Comfort Inn
Ranked #2 of 2 hotels in Merrimack
2.5 of 5 stars 20 Reviews
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20 reviews from our community

    Trip type
Traveller rating
    4
    4
    3
    1
    8
Date Rating
Rangeley, Maine
Contributor
17 reviews 17 reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
“Never Again”
1 of 5 stars Reviewed 22 December 2011

We have stayed at the Comfort Inn three times in the last year. The first experience was OK. Although the motel showed signs of wear (peeling wallpaper, old TVs, stains in the bathroom), the rates were good and it was close to where we needed to be. The "breakfast" provided in the morning bordered unacceptable. No orange juice, coffee decanters were empty and the individual in charge of keeping everything filled was missing. The "fix your own" waffles, as long as you avoided the blueberry flavored, were adequate. When we were in the area later in the year, we booked a room again. Pretty much a carbon of the first visit, except the morning breakfast was worse. Finally, we stayed there again, pretty much out of desperation because of the low rate that was given and it was the final straw. Our room was disgusting. There was dried blood on the mattress pad, the contour sheets were torn at the corners, and the bathroom was not clean. We asked for another room and were shown something barely adequate. At least there was no blood on the sheets. Never again. But, in case you're wondering, there are people who will stay there. We were recently told that the motel raised their rates from $80 a night to $199 a night because of the New Hampshire primary.

  • Stayed December 2011, travelled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
southern Maine
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Staff needs to Cheer up!”
3 of 5 stars Reviewed 27 November 2011

I know what to expect at Comfort Inn's but the least would be a friendly staff. The guy at the desk did not communicate with my party other than to tell us where the room was. Then later in the night I went down to ask if the person at the desk had seen my sister in the lobby and all I got was a "no" without him even turning his head to look at me. I work at a hotel myself and I can't believe they are allowed to keep their cellphones and Laptops right where guest can see them!

The room was fine, we did find a dead spider on the bathroom floor and an old kitchen knife on the corner of one of our beds which just showed that housekeeping did not do such a good job. (the knife looked like i'd been there for quite some time)
The beakfast was good and I didn't experiance any of this terrible smell in the building that other reviews complained about. The hotel was busy but no complaints about noise.

I would stay here again if I was coming to the area. I will check the room better to make sure it had been properly cleaned first but other than that I can't say that our time THAT bad. My only Advice would be to tell the staff to cheer up alittle and to get the housecleaners to actually clean the rooms before letting guest go in them

  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask learn2lovethis about Comfort Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New England
Contributor
19 reviews 19 reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
“Comfort AND entertainment!”
4 of 5 stars Reviewed 24 October 2011

Nice property, clean rooms, good beds, decent amenities, full fitness center, above average continental breakfast starting at 6AM and... what is that GODAWFUL smell?! Well, it's incense, the owners are Indian, and tonight they almost burned the place down with it. Fire department just left. Good times, see the pic.

So really, you get a decent hotel room, and the adrenaline rush of not knowing if you're going to wake up in the morning. What more could you ask for? I'd seriously stay here again anyway, even if the incense odor in the halls is beyond stinkbomb horrible when it's burning. Hey, at least it's cheap.

Room Tip: Far away from the lobby and the smell of burning elephant dung in the back room.
See more room tips
  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask jbtVTer about Comfort Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nashua, New Hampshire
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Conveniently located, friendly staff”
4 of 5 stars Reviewed 12 September 2011

Comfortable room, friendly staff and a great free breakfast.

  • Stayed August 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Hrcnbob about Comfort Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Western Mass
1 review
1 helpful vote 1 helpful vote
“Bad Customer Service”
1 of 5 stars Reviewed 29 August 2011
1
person found this review helpful

Never stay there and never will! Customer Service - Horrible!! I called to make a reservation and made it with a woman named Nicky with an Indian accent. She booked a room quickly and didn't take the usual info but got my credit card number and name. When I found out our condo would be available, I called back to cancel my reservation. There was no answer for a long time so I called back later in the day. Then I spoke with a different woman and told her I needed to cancel the reservation. She informed me that there was NO reservation in my name and no confirmation number to match the one I had!! I knew that was odd and was afraid they were going to charge my credit card. They did - for the full amount!! When I called them to try to straighten it out, I was met with very unprofessional service from the same woman to apparently took the reservation and had to call the corporate office! Manager still has not called me back. I think they are running a scam over there. Don't waste your time STAY SOMEWHERE ELSE!

  • Stayed August 2011, travelled with family
    • 1 of 5 stars Service
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Ask DDIF about Comfort Inn
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Additional Information about Comfort Inn

  • Comfort Inn Merrimack
  • Merrimack Comfort Inn
Address: 242 Daniel Webster Hwy., Merrimack, NH 03054 (Formerly Days Inn)
Price range (per night):* INR5,489 - 6,105

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