A decent 2.5 star with about everything right, including price.

The only thing I do not like:
My room faced the local road and apparently it was pretty busy. There was some noise in the morning when people went to work, etc.

I stayed at the comfort inn because of the $15 savings over the best western conference center in the area. The week prior I was at the best western and drove past the comfort inn. The switch was a mistake. Although just off 293,there is no easy north entrance. I live out of hotels for work and noise normally does not bother me. This place is loud and the traffic is very noticeable. The only plus is the cleanliness of the hotel. The Internet has been an ongoing problem. I contacted the front desk and they gave me an 800 number to call. After an hour on the phone the Internet worked for 5 minutes before it failed again. There was another call to the 800 and no resolve was found. The third party rep told me:" this is a common problem at this location, sorry". I have four more days in the area that I will be spending at the best western.

Many employees were pleasant but, the women at the front desk didn't acknowledge you when we approached the desk (that was the norm), when we reported (3 times), our patio door had been compromised and wouldn't lock, we were told maintenence would check it-they never did, we went to Lowe's and bought a board to secure it ourselves. Rowdy guests arrived at 11 p.m. in the next room, after an hour of noise and them trying to open the ajoining room door, we called the front desk-no one answered, we had to get dressed and go down to the desk to report the problem. Breakfast offerings aren't consistant. I won't stay there again.
M. anderson

This hotel is ok for the value and does have airport transportation. However, the room we had was very cold. We had to run the heater all night because the cold air was coming in through the windows, and the room was cold when we arrived. The airport driver was fine, but he didn't speak english, so we weren't able to find out from him how to set up the return trip. I feel that the hotel staff could improve the service here by keeping the rooms heated and explaining to guests regarding the airport transfer.