We stayed 2 nights for a birthday celebration. The staff did not leave out one detail. From arriving to a room with a bottle of champagne with birthday wishes to the many stacks of fire wood that was delivered daily, customized birthday menu at dinner. Each member of ths staff paid attention to our requests the first day and did not skip a beat the second day knowing what we would want for breakfast, what beverage we like, how much firewood to bring up etc. Everyone made us feel welcome and no request was denied. Very accommodating.The food was outstanding as well. They made this birthday a very special celebration. We will be back.

One way to loo at this is that this review is months old, another is that my wife and I just did a "travel year in review" (true) another way is that it took this long too get of it.
The issue is the proprietors - specifically the woman who owns this place. We had a specific problem over labor day when we stayed there and they had a private party at the Inn. The night before we read and played board games in the quiet of the library. We wanted to do the same the next night. The husband told us that we could not eat at the hotel Sunday night as it was a private party for someone "90" and they will leave early. It started at 630 Well..we were surprised whe we returned at 930 and there was music, people doing shots! At the bar, the owner pouring drinks and then a conga line breaks out!! I went to the owner to complain..he said they should be done soo ..do you want a drink he asks I say yes..and then he charges me!
We went to our room ..but the issue was there is only one bathroom and all the party goers..you got it...have heels on wood floors.

When we checked out I was upset and spoke to the owner. She was all ready for a fight ..she said that we were upgraded (true but they only had 10 % occupancy) and "we have to make a living "

This is a gorgeous area...stay somewhere else. It gets expensive quickly , the resturant for dinner is mediocure and the staff is Condescending.
Dont take my word...take the word of their own staff. She brings in British Staff (no locals want to work?) and the young kids said to us at breakfast "we know how you feel she is awful to us"

Take your $1,000 and stay somewhere else

We stayed 2 nights at this hotel whilst touring New England and this hotel was probably the best we stayed at, but still there were some disappointing things.
Positives:- Afternoon tea was served mid afternoon free of charge (as it is in most New England hotels) - English tea in bone china cups and saucers with lovely sandwiches and small slices of cake. Our room (The Mayfair) had a wonderful view over the the lake with a small decked area. The decor was very 'old England'. There was a wonderful woodburning fire in the room with as many free logs as we wanted. The coffee machine in the room was great too! It is a very peaceful hotel.
Negatives:- The price - we paid approx £575 for 2 nights and felt the hotel service etc did not warrant this. The exterior decor is very poor. Paint was peeling away to reveal rotten timbers on the exterior door of our room. Breakfast was lovely, but young staff struggled to replenish the juice etc, they did not seem to be receiving support from the kitchen and there was no sign of management. One morning there were no bowls and we had to wait whilst some were washed, this took about 10 minutes and we asked for more juice, but never received any. We were not offered a top up of tea or coffee as they seemed too busy. On the first evening we ate in the restaurant along with 1 other couple. We were unable to have a pre-dinner drink as there was nobody looking after the bar. The atmosphere was very strained in the restaurant and we felt quite uncomfortable. The food was only average and we waited a long time for each course to arrive. During the whole of our stay management were conspicuous by their absence.
So all in all we felt it was the best hotel we stayed in, but don't expect the same standards as a similar priced hotel in the UK .

The Manor's restaurant is housed in a charming building/ole house/mansion with a lovely view of Squam Lake and reportedly the rooms are great though sorely overpriced. The restaurant (the formal one in the charming paneled pool room is always a visual great. But we have gone several times and must warn you, you're likely to be disappointed from the start. The drinks are either under-poured or incorrectly put together : one guest requested an extra dry martini and the waitress thought sweet vermouth was called for; another asked for scotch and soda that was mixed with tonic instead; they really need a real bartender and a sommelier as well. The dinner begins with a gift from the chef. Most recently that was something the chef called a pork trotter (alias thinly sliced pig's feet which were revolting). The meals are overly fussy in their presentation and never particularly good. It would help some if they were served warm, but the presentation and the atmosphere (usually so few guests that you can awkwardly hear others' conversations) is so overly self-conscious that I believe it actually puts folks in a bad mood. Sort of "Oh no," and this is going to be expensive. There's a draw in the thought of a lovely gourmet restaurant in the heart of ski and lake country, but the Manor has all of the trappings (charming fireplace, salt and pepper chess set in the lobby) and none of the goods. p.s. a less formal dining room called the Bistro is kind of the opposite. The setting is entirely bland but some of the offerings (the soups and New England boiled dinner) are delicious.