I recently vacationed to hampton beach with a few friends and made reservations here. My friend had stayed here before with her family many times in the past, but it was under different owners. The new owners guided me to the office, after we found them in their room, and had us check in. May I add that the male owner had holes all over his shirt and the woman was trashy. Later that night I went to shut the curtains and the entire thing fell down! Another thing that broke was the bed as soon as I sat on it to go to sleep(and keep in mind I'm a 120lb girl.) Thank goodness that was the only thing wrong with the bed. Our neighbors, however, were not as lucky. Their bed was infested with BED BUGS and the owner wasn't even going to give a refund to them until the man threatened to call the health department on them. Our bathroom door also had "F*** you Phil" written on it. And talk about lousy service, the owners were never to be found, only provided one roll of toilet paper for our two-night stay, and didn't even make the bed or provide fresh towels in the morning.
I wouldn't wish this place on my worst enemy! NEVER STAY HERE!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
14 July 2011
I am writing in response to the recent post defaming my motel. The customer who wrote this review was unruley and had eight (8) people in a two person room and were creating a disturbance late into the night when they were asked to settle down and asked that the overflow of people leave. They were spoken to on more than one occasion during their stay and were untilmatly asked to leave. The room was inspected immediatly upon this report and there was no trace of bed bugs. We also have an exterminator that checks the rooms once a month in addition to our weekly inspections by management. In addition, other guests have been in that room since and there has not been any complaints.
This post is as a result of a guest who wanted to rent a room to party and were unable to party all night because this is a family-friendly environment and does not allow disturbing parties by the guests. We recieved complaints about these guests from the other guests staying at the motel.
We are sorry they were unhappy with their stay but putting out defamitory, false information on the Internet is not the way to handle the situation. I would like this post removed as a result of it's false and inaccurate information.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC